Xfinity Store by Comcast

Category: Internet service provider

Address: 5300 Donald Ross Rd Suite 110, Palm Beach Gardens, FL 33418, USA

Phone: +18009346489

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Miguel Monzon

Oct 14, 2022

I was totally impressed how everything was handled. In a crowded store. Organized. Expeditious service

snorkymn

Sep 30, 2022

I actually went in tonight to return all of my equipment and close my account, as my HOA moved to a different provider. In spite of knowing I was there to return everything, everyone was friendly and efficient and I was helped quickly. The store was actually very nice inside, with comfortable waiting areas, and lots of options for cell phones and equipment to check out. So a good experience.

Siddhartha Shandilya

Sep 18, 2022

They are a bunch of charlatans who basically lie about your payment plan. They don’t explain the terms and conditions and put me on a per gig plan. They wouldn’t unlock my phone even after paying in full. I would not step in to this store even if I was paid to.

Ssmithrbc59

Sep 12, 2022

I have only had good experiences at this location. Much better than speaking with customer service online. Jacques Alonzo was super helpful and was more than happy to go above and beyond to help me out.

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Questions & Answers

is this store open??

jim simpson | Oct 17, 2020
Brent Borowski | Oct 17, 2021

Yes, but right now you have to make an appointment online or on the phone then you will have to wait outside masks required all of this due to COVID-19

Is the Donald Ross store open? ? Do you need an appt.?

Margaret Eppler | Oct 17, 2020
Julia Morano | Oct 17, 2020

YesI need a n appointment. Only fbeir sfupid robot is depeatuminf G itself over a d over. Help!!!!!

We have a Xfinity DVR and it is acting up. If we bring it in to exchange, can you transfer the saved shows to the new one?

Albert Sewell | Oct 18, 2019
Linne' | Oct 17, 2021

NO 😧 I had problems with mine and the only thing you can do is push the xfinity button on remote and search by channel or program.

How do I make an appointment?

Marsha Travis | Jul 19, 2022
Matt Longley | Jul 19, 2022

Just walk in- no appointments necessary anymore

How do I make an appointment to get a new remote control

Carlene Kilby | Oct 17, 2021
John Kritz | Oct 17, 2021

Just go there . And get one

Do I have to wait outside to pick up a new remote control? I was told last night just to come in that they are near the door.

karen w. milne | Apr 20, 2022
shawn reiter | Apr 20, 2022

No

lost remote. need to get a new one. do i need an appointment ?

Rose Torres | Oct 17, 2021
Jeff | Oct 17, 2021

No. But you might have to wait a bit

Can the Donald Ross store accept payments

ray goshea | Oct 17, 2021
Jeff | Oct 17, 2021

Yes

Can this location swap out a defective cable box?

Jupiter Bay Properties | Oct 17, 2021
Jon Abrams | Oct 17, 2021

Yes

is your location on donald ross open today

Marc Schoen | Oct 17, 2021
Devin Olmstead | Oct 17, 2021

Maybe idk 🤷🏻‍♂️

Is this store operational today. Computers were down yesterday

Ed Long | Oct 17, 2021
Vincent Foreman | Oct 17, 2021

Yes

what are mondays hours

Myra Gittere | Oct 17, 2021
Beverly Clark | Oct 17, 2021

Leave me alone.i doesn't work for them

I am closing out my account. Where do I drop off the equipment?

Barbara Gallo | Oct 17, 2020
David Schindel | Oct 17, 2021

Ship equipment

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Can I return equipment at Donald Ross location

John Buchanan | Oct 18, 2019
David Mallard | Oct 18, 2019

Yes

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