Park Place of West Knoxville

Leslie Nipper

Park Place is wonderful and my Mom is loving it. Best move in the world for her. Many thanks to Beatrice for all her help!

Jack Reacher

My mother-in-law cannot get what her caregiver orders for her meals. Mary refuses to provide the meals that are requested. My mother-in-law is diabetic and her breakfast this morning included a sugar-loaded Honey Bun and a waffle with heavy syrup?? Milk has been requested on almost every meal by her caregiver, but very rarely does my mother-in-law actually get it. She prefers fried eggs and hash browns with her breakfast, but she gets scrambled eggs instead, and the food is wasted because it isn't eaten. It seems that Mary decides what's prepared for the meal, inspite of what the caregiver orders! Her caregiver has had to buy food from outside in order to provide my mother-in-law the food she needs, and will actually eat! This situation is abominable and something needs to change post-haste! Also, there's been some theft going on. Resident's jewelry is being stolen and it's been reported to Knoxville PD. An investigation was conducted, the outcome of which I'm not privy to. However, the executive director, Mariam, and "Julie" (not sure of her position or title) were implicated in the theft. I'll post more later, but this is ridiculous! My reply to Kimberly's response... Thank you so much,for your response,and concern,regarding this matter. Your meal ordering process,seems to have said issues,that were/are "tailored",to my mother-in-law,because occurrences of these issues,were/are consistently repetitive,resulting in her, simply*not* getting what she wants to eat,through her freedom of choice,culminating in her not eating,*at all*,or perhaps eating,foods randomly selected by facility employees up to,but not limited to the executive director Miriam Kloster as well as other office personnel,(NOT selected by her personal caregiver)that include items,laden with sugar,that can have detrimental effects,on a diabetic person's health,which is a very disturbing thought,as well as grossly negligent! Suffice it to say,the current meal ordering process,is compromised,at best.However,I do not perceive,my mother-in-law,to be the only resident,affected,by this ongoing worry.--no prior permissions were/are granted on meal altering to ANYONE within facility staff-- Now,to address the subject matter of larceny,within your facility,will certainly require,its own space,to be even remotely discussed.

Christy Lawson

I visited Park Place of West Knoxville with my Mother. We were very impressed with the property, personnel and the meal we were treated to. Beatrice showed us around the property. It was a very thorough tour and she answered all of our questions. She took her time with us and never made my Mother feel rushed. We met some of the residents there and they welcomed my Mother as warmly as if she were an old friend. We were also treated to an excellent dinner and the Chef even stopped by to check on us. My Mother ultimately selected another facility due to her progressing need for an Assisted Living option. Otherwise, she would have selected Park Place of West Knoxville. We definitely recommend Park Place of West Knoxville for Senior Living.

Randy & Amy Williams

Our visit to Park Place was delightful -- very personal, yet professional. The staff paid attention to our specific interest and needs; the buildings and grounds were beautiful; the residents were friendly and welcoming; and we left with a positive outlook on the possibility of senior living for our family member.