Boost Mobile

Category: Cell phone store in Knoxville, Tennessee

Address: 7019 Kingston Pike, Knoxville, TN 37919, USA

Phone: +18652191996

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Annette Mcmurray

Oct 3, 2022

The service was excellent the lady Alyssa who helped went above and beyond to help me get my phone up and running. The people who work at this location are vary polite and friendly.

Derek Dalton

Sep 8, 2022

My 1st month of service was actually pretty good until my bill came due. I was supposed to be on Auto pay, and it was not setup correctly. I got a text a couple of weeks before the bill was due saying I had been credited the amount of my bill. I went to the store, and they had no explanation for this. My bill came due, and they did not take the money. I got a text at 3:00 in the morning saying that my account had been suspended. The phone was however still on. I went to another store location for an explanation. I was told me that everything was okay, and my bill was not due for a month. The next day my phone was cut off in the middle of a Doordash delivery. I went to the store. They said I actually did have a credit on my account, and they would apply it to my bill, but it would take 2 hours for it to post, and my account to be active again. I waited 5 hours, and nothing. I went back to the store, and they called customer service again. This time they said it would be 24 hours before they would be able to reactivate the account with absolutely no explanation of why that was the case. I went ahead, and paid the bill in order to resume service, but I'm seriously considering switching, and I suggest everyone avoid getting service with boost mobile. Also the store employees told me the credit was going to be added to my account, and I could use it for next month. That was nothing, but a lie.

Charles Carl

Jul 22, 2022

Another boost store was closed but when I called the lady I talked to was extremely helpful and pleasant she was outstanding I think her name was Keisha

Jennifer McGhee

Mar 23, 2022

Worst phone service ever!!

Thanks! Your review is awaiting moderation.

Questions & Answers

Deals for newbies from a different Cellphone Companies ?

Marquez Williams | Oct 18, 2019
Great Outdoors | Oct 18, 2019

Lots, always have free phones when coming from different companies! Love boost!!

Why does my phone hangs up out of nowhere?

Mamie Suber | Oct 18, 2019
Emily Hart | Oct 18, 2019

Idk mine did to earlier today

Why is my payment do now it's not due still the 30

Kathy Perkins | Oct 18, 2019
Justin Litwin | Oct 18, 2019

It falls 1 month to date of the last payment date regardless even if you apply payment early it will pick up early

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places