Address: 7019 Kingston Pike, Knoxville, TN 37919, USA
Phone: +18652191996
Sunday: 12–5PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–7PM
Annette Mcmurray
The service was excellent the lady Alyssa who helped went above and beyond to help me get my phone up and running. The people who work at this location are vary polite and friendly.
Derek Dalton
My 1st month of service was actually pretty good until my bill came due. I was supposed to be on Auto pay, and it was not setup correctly. I got a text a couple of weeks before the bill was due saying I had been credited the amount of my bill. I went to the store, and they had no explanation for this. My bill came due, and they did not take the money. I got a text at 3:00 in the morning saying that my account had been suspended. The phone was however still on. I went to another store location for an explanation. I was told me that everything was okay, and my bill was not due for a month. The next day my phone was cut off in the middle of a Doordash delivery. I went to the store. They said I actually did have a credit on my account, and they would apply it to my bill, but it would take 2 hours for it to post, and my account to be active again. I waited 5 hours, and nothing. I went back to the store, and they called customer service again. This time they said it would be 24 hours before they would be able to reactivate the account with absolutely no explanation of why that was the case. I went ahead, and paid the bill in order to resume service, but I'm seriously considering switching, and I suggest everyone avoid getting service with boost mobile. Also the store employees told me the credit was going to be added to my account, and I could use it for next month. That was nothing, but a lie.
Charles Carl
Another boost store was closed but when I called the lady I talked to was extremely helpful and pleasant she was outstanding I think her name was Keisha
Jennifer McGhee
Worst phone service ever!!
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Lots, always have free phones when coming from different companies! Love boost!!
Idk mine did to earlier today
It falls 1 month to date of the last payment date regardless even if you apply payment early it will pick up early
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