Address: 511 Pearson Springs Rd, Maryville, TN 37803, USA
Phone: +18656811300
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
SJ Hatch
Well-maintained, well-appointed facility with many caring staff members who go above and beyond to try and care for the residents, which is a feat considering the last two years of Covid protocols and hardships. My mother who has Alzheimer’s has been a resident for four years now and is still living on the Assisted Living side of the facilty. Kudos to the nursing staff who oversee the daily meds and health needs of so many folks under one roof! Knowing that there is at least one nurse on-site 24-hours and not just on call overnight helps ease the worry for us. The Sandy Springs’ location also has a Dementia Care side, so when mom’s care needs increase, the lateral move inside the facility will mean mom will still see so many of the same care staff as well as have the same management-level folks overseeing her care. Such familiarity, and not a whole new set of faces appearing suddenly for her or new staff having to learn from scratch all about mom, her care, idiosyncrasies, etc., I believe will make this transition easier on both Mom and our family. The social interaction and activities provided at Brookdale, in my opinion, have slowed my mother’s inevitable decline from Alzheimer’s very, very much. Having meals in the dining room with such attentive staff to her dietary needs as well as the good company and laughter with fellow residents at the table is tremendously positive for her. The activities scheduled weekly give mom such choices to have some fun and be just as busy as she wants to be. Mom loves the weekly music events with singers/musicians coming in to perform in the living room, and she also likes hanging out in the living room with fellow residents chatting. Some of the other activities provided include: popcorn and a movie in the TV room; various things like exercise classes, arts and crafts, games, or parties in the activity room; and outings on the Brookdale minibus like scenic drives to Cades Cove or the Foothill’s Parkway, out to eat at a restaurant or picnicking, visiting the Townsend winery, and even just “joyrides” to look at flowers blooming or holiday decorations. While it’s never easy finding a place for a family member, I do have trust in the Brookdale Sandy Springs staff to keep my mother safe and as healthy as possible and also provide far more social activity than we could provide on our own.
Daniel Burke
I have been working here for nearly 2 weeks now and I have to say I’ve never been happier at a job the Management team and all the Associates are awesome
Megan Robinson
Their insufficient associate testing and surveillance standards allowed nearly all the memory care residents to become infected with COVID and some, including my Dad, died. Very disappointed with the poor response from leadership and corporate to all our concerns about how they were handling the crisis. Yes, corporate finally did call, one month after I lodged my initial concerns, and one week after my Dad died. Too little too late.
Tracy Fischer
I just wanted to say thank you for the care that my family member is receiving as a resident here and to take a moment to acknowledge the caring staff. It is a difficult time we are all experiencing through out our country right now and it is very hard not being able to see and hug our loved ones. I enjoy being able to do window visits with my grandmother & Facetime video calls . I know the staff is working hard to keep their spirits uplifted and their safety is a priority . The staff has been very helpful and caring . I couldn't ask for a better place for my grandmother to be , thank you for all that you do.
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