JCPenney

Category: Department store in Troy, Michigan

Address: 700 W 14 Mile Rd, Troy, MI 48083, USA

Phone: +12485833400

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Edward Stawarz

Oct 16, 2022

Store in disarray smells dirty on the inside stock from the shelves are sitting on the floor nobody picking them up empty boxes in the aisle ways not like it used to be

Veverly G

Oct 15, 2022

Nice, they just need more help. But it was clean and I found what I was looking for. The work that was there were helpful and friendly

andrea barley

Oct 11, 2022

Place is clean but literally lines take forever and no one is there at the register... I always have to hunt someone down to get service. Jewelry service is great though. Very attentive

Trina Antionette Harrold

Oct 7, 2022

We went to JCPenney's polo studio and have family portraits done and they did a beautiful job

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Questions & Answers

Is jcpenny a good store to visit

David w | Dec 20, 2021
Denise Scott | Dec 20, 2021

Yes.

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Can I make payment for Credit Card balance on line?

Dann Bouzide | Oct 17, 2018
Kaleb Diana | Oct 17, 2018

Yes im pretty sure JCPenney allows you to make payments online.

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What are the Covid safety practices like here?

Anonymous | Oct 16, 2022
Sharon Doyle | Oct 16, 2021

Everyone wears a mask and stays 6 feet apart. Plastic safety dividers at checkouts.

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Do you sell preemie clothes my grand son was born 5 lbs 3 oz and 23 inches long

necieytee | Oct 17, 2019
Robert Waldrop | Oct 17, 2019

If they don't carry them inside the store look inside JCPenney catalog hope that helps

Does jcpenney have layaway

tanisha murray | Oct 17, 2018
Poctor Depper “The Pain From Maine.” | Oct 17, 2019

Im not sure, but i don't think they have any layaways

Well, I would like go to JCP to go school shopping with my nephew. Are the dressing rooms open if I go onsite? I was up north to the JCP and they would not accept rewards nor coupons in store, is that a rule at all locations?

Kim Franco | Oct 16, 2020
Cynthia Collins | Oct 16, 2020

Not sure about dressing rooms my coupons accepted

What entrance do I use to pick up my online order

Lorie Rask | Oct 16, 2020
MrDwaynedog911 | Oct 16, 2020

The one on the west side of the store @14 mile store

What do l do to make payments on line

Nannett Matthews | Oct 17, 2019
Kai Rod | Oct 17, 2019

Go to your account settings if you dont see the option then call customet service

Tracking a order

otto Bence | Oct 17, 2018
stephanie Blue | Oct 17, 2018

They're good about that. Usually the package comes in before the time frame that they give you.

Bought tiles from pennys, can't find receipt to return. Can they be returned without receipt?

Gloria Sinkler | Oct 17, 2018
Susan Zimmermann | Oct 17, 2018

Probably for store credit. Depends on when you bought them.

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Looking for a coffe maker 4 cups

lydia teshuba | Oct 17, 2018
Mary Green | Oct 17, 2018

Yes

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which stores are closing in Michigan

Marilyn Standford | Oct 17, 2018
Marla k | Oct 17, 2018

I never knew any JcP's were closing. I have heard Macy's is closing some of their stores. I'm not sure which ones.

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