Macy's

Category: Department store in Troy, Michigan

Address: 2750 W Big Beaver Rd, Troy, MI 48084, USA

Phone: +12488164000

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Bill Evans

Oct 30, 2022

The good news is that the Somerset Macy's has a good selection of merchandise. The bad news is, like many other stores, they appear to be painfully understaffed. After experiencing Macy's in NYC (the largest store in the world) one week ago and seeing none of the same staffing issues, I am disappointed that their flagship store (Somerset) in Michigan isn't being operated at that same standard. It could be due in part to a lack of available workers, but I suspect they (Macy's) can do a better job of staffing this store. I probably won't be visiting this store again any time soon. If you do, I suggest packing some extra patience.

Veronica Nelson

Oct 25, 2022

Friends&FAMILY sale

jaspal somal

Oct 25, 2022

Maximum brands are available,one of the best in the USA.

Zenon Kwik

Oct 25, 2022

It's the same merchandise you'll find at every other macys - not much to distinguish it from the pack. It is really cramped and hard to shop.

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Questions & Answers

Bras on floor?

christine wedge | Nov 3, 2019
Diana Yousif | Nov 3, 2019

3rd floor

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Are you in north or south Sommerset

Greg Pike | Nov 3, 2019
Peter Juziuk | Nov 3, 2019

North

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Does this Macy's have a backstage dept.?

Delores G | Nov 3, 2018
Kathy Spooner | Nov 3, 2018

Yes they do

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Brought stuff from Macys outlet in oakland mall can I return it at Somerset macys?

Iman Hamed | Nov 3, 2018
Mohamed Elsayed | Nov 3, 2018

Yes you can I did it before

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Is there a formal bridal section at this location?

Deanna Twentyman | May 6, 2022
sharon jackson | May 6, 2022

No. Macy does not offer a formal bridal selection. Look to locations such as David's Bridal or Unique Lady Bridal

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Is Somerset Macy’s selling bathing suits? If So,where in the store.?

R. Ellen Daniels | Dec 7, 2021
Margarita Beale | Dec 7, 2021

I was there a week ago and I didn't see any bathing suit.

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I BOUGHT A FORMALDRESS FROM MACY'S ON LINE. CAN I TAKE IT TO MACY;S AT SOMMERSET TO BE SHORTENED?

Sherlie Doepke | Nov 2, 2021
Felise Bowden | Nov 2, 2021

You have to find somewhere else to take your dress.

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Are dressing rooms open?

Tonya Green | Nov 2, 2021
Tracey Elledge | Nov 2, 2021

No

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Do l need to make an app to get to the Macy’s store

Malgosia Rydzewska | Nov 2, 2021
robert comstock | Nov 2, 2021

No get the app for 25% off. Macy's is at the mall

Bought item online can I return to store?

Christine Paul | Nov 2, 2020
Vera C Strong vcs | Nov 2, 2020

Yes, you can return merchandise. Make sure you bring proof of purchase (merchandise/tags on merchandise/shipping receipt).

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Is macy’s open today at somerset mall???

helen mashini | Nov 2, 2020
Sheila Johnson | Nov 2, 2020

Yes I belive the mall opens today also at Somerset limited stores

Do you sell Hudson's Maurice salad dressing?

marguerite mankowski | Nov 3, 2019
Dr. Michael Milliken | Nov 3, 2019

Don't think so, I'd call and ask.

What floor is furniture on?

Lynn Kimble | Nov 3, 2019
Angela Rakowski | Nov 3, 2019

Third floor

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Could I find Mandarin collar shirts in this store !??

Steven Qasha | Nov 3, 2019
Bob Sisco | Nov 3, 2019

Check at Macy's.com

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Where in the Somerset store is the pickup area for online order pickup?

Suzanne Trella-Gillespie | Nov 3, 2019
Denise E | Nov 3, 2019

1st floor. Turn right as you enter the entrance on the NE side

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From wich door can I access to Macys store inside somer set mall?

Majd AlAhmar | Nov 3, 2018
vikram gulati | Nov 3, 2018

If that lot is full u can go to north parking structure, if you park on East side, you can walk straight into Macy's

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Does Macy's at Somerset have a ticketmaster ?

Sandra Anthony | Nov 3, 2018
S. G. | Nov 3, 2018

Don't think so....call and check.

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Does Macy’s sell double or queen mattresses?

Mix It Up! Dance Club | Nov 3, 2018
Karen DAgostino | Nov 3, 2018

Yes they do

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Does macys carry boys atheletic supports?

Deborah Williams | Nov 3, 2018
Sattar M | Nov 3, 2018

No

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Does the Somerset Macy's have a restaurant inside??

cakesbyjay yahoo | Nov 3, 2018
Monica Collins | Nov 3, 2018

Many

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Why is pakage pickup so bad here? Used to be convenient why not any more?

Kevin Goddard | Nov 3, 2018
Kevin Goddard | Nov 3, 2018

Package pickup used to be curbside, now it's near mall entrance on second level. No carts. Stuff is stacked up behind desk.

Does this store carry women's plus size ?

Luan Moraniec | Nov 3, 2018
Sattar M | Nov 3, 2018

Macy's ,

Where is package pickup

Catherine Weaver | Nov 3, 2018
alice hudgins | Nov 3, 2018

On the 2nd floor near the mall exit.

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