MedExpress Urgent Care

Yes, I took my wife with me and had no issues at all. The male nurse we had was great! He made us feel at home & relaxed. I forget his name but he was awesome! The Dr.Jason we saw was very good & knowledgeable. All in all it was a good time regardless of the pain I was in! I would surely go back if need be!!!

Yes, MedExpress is proud to offer patients the option of a Virtual Visit. Speak with one of our providers from the comfort of your home with secure video conferencing. All appointments subject to availability. Patients must be physically located in states where service offering is available in order to utilize this service. Please be advised that some illnesses and injuries are more appropriately treated in-person, and you may be asked to visit a MedExpress center in-person or directed to another health care provider or facility, when appropriate. Please visit our website to learn more about this offering.

Yes there is they used one on me

When you visit MedExpress for a COVID-19 evaluation and testing, we will collect your co-pay and bill your insurance for the medical evaluation and treatment received from our medical professionals. If a COVID-19 test is ordered on your behalf, it will be an additional cost determined by your insurance company. Many health insurance companies across the country have stated that they will cover the full cost of any testing for COVID-19. However, if you have questions or concerns about your specific insurance plan, it is always a good idea to check with your insurance company to learn more. For those without insurance, self-pay services for the medical evaluation and treatment received from our MedExpress providers start at $119-$139 based on the state you are located in. This price does not include any fees incurred by our lab partner, LabCorp.

Thank you for your question! MedExpress is currently offering rapid and laboratory send-out COVID-19 tests for a known or suspected exposure to COVID-19. The type of test administered is determined by our providers after a medical evaluation and is based upon CDC recommendations and considerations, the type and duration of symptoms, and other criteria which can be found here. https://www.medexpress.com/covid19.html

MedExpress is offering COVID-19 evaluations and testing at designated centers to help support our local communities' health care needs amid the pandemic. In order to ensure individuals receive the highest-quality care and treatment, all individuals seeking care at MedExpress for known or suspected COVID-19 cases will receive an examination by a MedExpress health care professional who will determine if testing is needed and which testing method may be most appropriate, including rapid antigen and laboratory send-out PCR COVID-19 testing. Please note that for the most accurate COVID-19 test results, the CDC and the American Academy of Family Physicians (AAFP) recommend that individuals who are not showing symptoms, but who have had close contact with an individual who has tested positively for COVID-19, wait five to seven days after the known exposure to get a COVID-19 test. Additionally, the CDC and AAFP recommend self-quarantining for 14 days after a known exposure to COVID-19, even if no symptoms are present.

You can pay your bill online by visiting our Bill Pay Portal on our website. You’ll need to know your quick pay code, which is located on your patient statement at the top right of the page. For more details or to direct questions to our customer service department, please visit the Pay My Bill section on our website.

Good question. Timing may vary depending on the volume of tests being performed by our commercial lab partner, but, at this time, it currently takes around 3-7 days for patients to get results. If you were tested at a designated MedExpress testing center and are awaiting your results, a member of our team will call you once we receive the results.

There is no appointment needed to be seen at MedExpress.Timing may vary depending on the volume of tests being performed by our commercial lab partner, but, at this time, it currently takes around 3-7 days for patients to get results. Our team would be happy to share instructions on how to obtain electronic results. Hope this helps!

Well Eric it sounds like "wrist drop," a condition caused by a long period of resting on arm until it gets numb. Its not permanent nerve damage, but temporary. About 30 days until your hand,fingers,and wrist will return to normal. Thanks Eric for answering Eric's question. No thank you for asking.

No appointment is needed to be seen at MedExpress. MedExpress will be offering flu shots soon. Please follow up with your local MedExpress center to check availability.

Prescriptions require a visit with one of our providers, and we may potentially prescribe limited prescription refills. However, we cannot provide refill prescriptions for controlled substances or birth control.

Yes. MedExpress can help with referrals to other healthcare providers, such as hospitals, specialists, and primary care physicians (PCPs), after treating you as a patient. We want to make sure our patients get the follow-up care they need. However, it’s important to know that we’re only able to provide referrals if our provider deems it appropriate for the patient’s condition.

MedExpress can provide initial STD testing at all of our locations.

MedExpress does not provide routine gynecological or OB care, which includes conducting ultrasounds and prescribing birth control. However, we can conduct pregnancy testing after a medical evaluation and provide medical treatment to pregnant women who are being seen for a minor illness or injury.

If you’ve visited us as a patient, MedExpress can help make a mental health referral for new symptoms, but we also encourage you to reach out to community resources. If you have insurance, the 1-800 number on the back of your card will connect you with someone who can help with in-network referrals.

MedExpress provides convenient and affordable physicals for a variety of reasons, including school physicals, sports physicals, daycare physicals, DOT physicals and work-related physicals. Please visit our website for specific information related to your needs and availability in your area.

Our full medical team will gladly evaluate anyone in need of medical care and help decide the best plan of treatment. However, chronic medical conditions are best handled by a PCP, who can offer a long-term treatment plan. It’s always important to remember that if you think you are experiencing a medical emergency, call 911 immediately.

Our providers do not prescribe glasses or contacts. However, our full medical team can help with eye-related illness or injuries, such as pink eye. If further specialized treatment is needed, we can refer you to an eye specialist.

What if you have no insurance

MedExpress offers many immunizations for adults, including the flu vaccine and Tdap (tetanus, diphtheria, whooping cough vaccine); however, there are some regional variances in vaccine availability. It’s always best to call your local center first to see if the immunization you’re looking for is in stock. As for children, MedExpress does not provide routine child immunizations with the exception of annual flu shots (for children ages 4 and older) and tetanus shots (if needed due to an injury).

MedExpress treats a wide variety of injuries and illnesses, including sprains, flu, skin ailments – such as poison ivy and cellulitis – urinary tract infections, strep throat and more. Our centers have the necessary equipment onsite to provide top quality care. If deemed necessary, our medical professionals can complete X-rays, laboratory services (such as strep tests and urinalysis), EKGs, stitches and more. For a complete list of all our offerings, please visit our website.

MedExpress’ providers will evaluate and treat patients of all ages, including infants. Depending on the presenting symptoms, infants need to be directed for further evaluation, but our team of clinicians can help to determine the best plan of treatment. While MedExpress will evaluate anyone – regardless of age – who visits one of our centers, our providers may decline to treat infants (6 months or younger) and refer them back to their pediatrician or ER, where they can receive the best possible care.

MedExpress is proud to be a VA authorized urgent care provider. If you opt for self-pay, you will be required to pay at the time of your visit either with cash, check, debit card or credit card. At this time, MedExpress does not accept CareCredit.

Yes. For those without insurance, self-pay services start at $119 - $139. The price of self-pay services will depend on where your center is located.

MedExpress accepts most major insurance plans to help patients avoid out-of-network costs, but in-network plans can vary by location. For additional information regarding your specific plan and coverage, such as co-pays, deductibles, or co-insurance, please contact your insurance provider directly.

The cost of a visit to MedExpress varies based on the services you receive and the specifics of your insurance plan. MedExpress accepts most major insurance plans to help patients avoid out-of-network costs and also offers affordable pricing for those without insurance.

Our centers are open from 8-8 every day, no appointment necessary, except for a few holidays to give our team members the opportunity to spend time with family and friends. We recommend that you visit our website to check your nearest center's listing for exact hours before visiting.

Yes, they have x-rays there, I have had good experiences there, they are thorough and compassionate

Yes they do. There isn't a MedExpress in West Springfield. You're thinking of a different company.