Foot Locker

Category: Shoe store in Troy, Michigan

Address: 362 W 14 Mile Rd, Troy, MI 48083, USA

Phone: +12485853040

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Mike Duggan

Sep 15, 2022

What location is this

Mycah Thomas

Jun 14, 2022

Diamond was very rude and lazy . The other lady with the glasses was nice, but bad customer service. Won't be returning.

Terri Newman

Apr 27, 2022

I love Footlocker the representative always helpful and pleasant.

Jewels Jewelz

Mar 21, 2022

I had a horrible experience. They lied and said the shoes I had ordered to pick up in store never came and my order didn’t exist. After 40 minutes of being in store. A young lady named Diamond went in the back and came back out in 5 seconds with the Jordan’s they claimed they never received and had multiple associates looking for them. The guy ignored me and never gave me an apology or anything. My kids were with me so I couldn’t go off like I wanted to. I haven’t been to this store in a long time and I will NEVER come back. Horrible customer service.

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Questions & Answers

Why don't they ever answer the phone?

Eric James | Oct 17, 2017
Outt “moselee” RuNNin | Oct 16, 2020

They really don't, I've tried too but it's not a delivery service. Ya got to get out there, babe!

What are the Covid safety practices like here?

Anonymous | Oct 16, 2022
Raynebeau Noir | Oct 16, 2021

At the door they have a rope which is closed off if they reach a certain capacity. They tell you when u are able to come in if they are at capacity. Everyone wears masks and asks you to keep yours on and up over your nose & mouth the whole time. It's still the same great customer service with someone going to the back to check sizes, etc. There is no plastic barrier on the counter, but I felt safe and like there was enough space between everything when I was in there.

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