United States Postal Service

Nate M

Absolutely stunning incompetence displayed by the staff. I had a package shipped to my PO box here. The tracking site said it had been delivered on Oct 6th and "picked up by individual" but I hadn't picked it up or even gotten a package slip in my box. I went to the post office every day the week following the notification, checked my PO box for a slip and inquired at the window as to where my package was. The woman would cut me off before I could even explain the tracking situation and tell me it was still at the post office on Chestnut street despite tracking never showing it going through that location. On Wednesday the woman "assured" me the package would be there later that day and definitely be available for pickup the next day. I just had to wait for a package slip in my PO box. Thursday, no package slip. Friday, (now the 14th) no package slip. I go up to the window and ask about the package. The woman has the nerve to ask me if I checked my PO box for a slip and then doesn't believe me when I say yes. I even opened the PO box in front of her and showed her that it was empty. She goes in the back and voila, they have my package. I'm going to guess they've had it since the tracking site said it was delivered and just never put the slip in my PO box. This lady goes back to hiding in the back office but not before she says "you gotta hold on to your slip" I NEVER GOT A SLIP.

Chenyu Liu

I came here to mail document to Chinese consulate for my passport renewal. The process is rather complicated where you had to get a second envelop for return and put it inside the envelope to mail. The woman on the right desk was super helpful and professional. I only told her to get a second envelope and she asked if I’m renewing my password. Turned out there were a ton of people coming to her for Chinese passport renewal lol. She remember the exact address of the consulate how amazing is that! She gave me the tracking number for both envelope Anyway she was providing instruction which lead to a hassle free smooth mailing process. Thank you!

Santiel Rodriguez

The last time I was in this Post Office, I was treated excellently, a new girl who is very jovial and very patient, take a pen because you are "lost".

Alyssa DeVille

The woman working there 8/15/2022 morning shift is easy to interact with and is going above and beyond with customer service.