The Road Home - Midvale Family Center

Category: Homeless service

Address: 529 9th Ave, Midvale, UT 84047, USA

Phone: +18015691201

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

MANUEL “GRAVY-T” SANTISTEVAN

Oct 7, 2022

Hard to participate with GETTING IN, the way it's set up. Wait in line at 6PM Then hopefully you'll have a chance at 8PM to get a bunk...why not tell a person AT 6PM IF they HAVE the BUNK or not? Feel frustrated for the individual who has NO crash spot that is SAFE and GUARANTEED. Trial and error I guess. One day people will figure LIFE in the USA really IS worth gaining an EDUCATION and staying COMPLETELY SOBER. Don't give UP men...if at first you don't succeed, try try again. BE PREPARED.

Jackie Hudson (Jack)

Oct 1, 2022

No one watches their children the staff never follows through with the things they say their going to do and the place is always dirty

Lotenxo 8

Sep 25, 2022

no just no..

Kelsey Ruiz

Sep 12, 2022

First I’d like to start by saying that I have been donating clothes, shoes, baby accessories including diapers and formula, childrens toys and many other items to this shelter for many years. I have also been homeless so I know the need that these people have for simple items. I have felt good after every donation drop off until today. I am absolutely horrified with the conditions of the parking lot, the play ground and just about every car in the parking lot had adults and children set up camp inside and outside of their cars. It was 90° outside. Children were walking everywhere in the street. There was garbage pilling up out of garbage cans and stuck to fences. garbage was flying around everywhere. The playground and the parking lot. I can’t even imagine what the inside of that place looks like! As I pulled up to the donation area, there was a man and a woman (clearly on drugs) RUMMAGING THROUGH THE DONATIONS!!!! I donate pretty decent clothing items and I will not be donating there EVER again! I did NOT feel safe and I’ve NEVER had this issue there before! Also after my awful experience today I decided to get on here to write a review. When I started reading the previous comments, It was very disheartening to read that most donation items do not actually go to the families in need. I normally don’t believe all reviews but when most of the reviews are all saying the same thing, something has to be wrong. Long story short, I will be donating my items to a shelter that is honest and has compassion for the families and doesn’t let them live in garbage with drug addicts.

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Questions & Answers

I have a bunch of toys and clothes in good condition I would love to see go to a family in need. Would this be the best location to donate these items too?

audra hagedorn | Oct 16, 2020
CaliGurl StuckInUtah | Oct 16, 2020

Yes. Most families utilized and appreciate donations. The staff will even write you a receipt for tax purposes on your donations.

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I know you have a special program at Christmas for families to receive free items for gifts. Do you accept new clothes and shoes?

Peggy Niederhauser | Aug 17, 2022
Angel Bravo | Aug 17, 2022

yes i believe so

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Are you taking children and adult book donations?

Gayle Viera | Oct 16, 2020
The Road Home - Midvale Family Center | Oct 16, 2020

Good Afternoon! Absolutely! We are accepting donations every day from 8am to 7pm. Thank you!

I also have some really nice womans dress clothes lg. 2x, 3x would they be of use to your guests?

Stephen Blankenship | Oct 17, 2019
Ashley Towne | Oct 17, 2019

Yes, Stephen. Some of the residents are looking for jobs, or may be currently working, so nice dress clothes could further help them in confidence. The clothes that are donated are sometimes the only clothes that these people have.

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Can a single person or couple stay at the overflow in midvale

jodi spidle | Oct 17, 2017
Melissa Mayer | Oct 17, 2017

You must have atleast one child with you to stay

How/where do I bring donations?

Tabitha Coleman | Jan 19, 2022
The Road Home - Midvale Family Center | Jan 19, 2022

Hi Tabitha! We ask that appointments are made at theroadhome.org for most donations. On Tuesday and Wednesday of this week, we will not require appointments and you are welcome to drop by between 7am and 7pm to 529 West 7300 South. Thank you!

In the past, our Key Club at Hillcrest HS has donated activity booklets and a few crayons for the children as a Thanksgiving activity while waiting for a holiday meal. Would these be needed this year? How would we donate them, considering COVID?

Shelly Edmonds | Oct 16, 2021
Crystal Garcia | Oct 16, 2021

That i know items are still being collected and since you have done this kind of activity in the past there shouldn't be a problem. You can call ahead to let staff know you are coming and should have no worries.

Can one donate for like rice?

Divine Uwumugisha | Oct 16, 2020
Bryan Montgomery | Oct 16, 2020

Yes.

How late do you take donations at the garage

Shari Thrall | Oct 16, 2020
Lori Sisneros | Oct 16, 2020

I believe they are open for donations from 8 am to 7 pm.

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How does this place help a family of 7 find housing?

TheToddFather | Oct 16, 2020
R a q u e l | Sep 16, 2022

I know a family of 5 that stayed at the road home and they helped them with housing. They stayed there for about 4 months. First they assign you with a case worker that you have to meet with at least once a week. The case worker is located on site so it's convenient for you. They want to make sure that you are employed or have an adequate source of income to obtain and sustain housing. Once you get approved for housing it's all up to you to choose where you want to live. They will pay at least 2 months of rent after you get approved for the house or apartment. After that you're on your own. I hope I explained this well enough for you 😀

I have 3 sets of crutches I was going to throw them away but if you guys could use them I will do ate

Andrea durett | Oct 17, 2019
Tyeson Rogers | Oct 17, 2019

That would be great. Somebody can always use some.

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Can you get id vouchers at this location

Daniel Alvarado | Oct 17, 2018
Rusell Fotter | Oct 17, 2018

Yes but only if you're a resident of the facility you can go downtown to the weigan center and get a voucher there.

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Is this an ok place to go for a family with 7yr old Daughter and been homeless on and off but no help in Utah County?

Monty Meyers | Oct 17, 2018
Kary Francis | Oct 17, 2018

Yes it is a place that will help you and your child

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Are you interested in a bunch of small blankets for infants or toddlers. The size is about 36 inches X 40 inches + or-

G S Seamons | Sep 25, 2022
Tyeson Rogers | Oct 2, 2022

Absolutely! Please bring them by.

How do I know my donations are going to those in need and not the staff by looking at them comments.

alissa Garcia | Mar 20, 2022
The Road Home - Midvale Family Center | Mar 20, 2022

Hi Alissa! With this location, we are limited on space for guests' personal items and because of this, guests will work with our case managers to receive items as needed. We also have several other facilities and sometimes move donations to other facilities (such as a large donation of men's clothing at this location may go to the Men's Shelter). We also share donations with community partners. It is against our policies for staff to ever take a donation intended for the guests.

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Can I bring clothes and shoes over? I can’t find a place to get an appointment.

Trent Ricks | Feb 18, 2022
Hope Sibo | Feb 18, 2022

Yes please bring them walk in

Do I need to make an appt to drop off clothes for woman and teenage boys

Christina Gatlin | Feb 18, 2022
Susy Colvin | Feb 18, 2022

Yes they are now requiring you to have an appointment!

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How do I sign up for a time to bring my items in to donate

Melissa Grangroth | Jan 19, 2022
The Road Home - Midvale Family Center | Jan 19, 2022

Hi Melissa, you can sign up for a donation slot at bit.ly/MFRCdonations. You can find additional information at the following web address: https://theroadhome.org/in-kind/.

Do NOT drive here to drop off donations unless you have a reservation. Drop-offs are not accepted without a reservation. You won't know this until you drive in the parking lot and see the sign. I did not get the reservation website.

Jeanette Jacques | Nov 20, 2021
The Road Home - Midvale Family Center | Nov 20, 2021

Hi Jeanette! Donation reservations can be made at theroadhome.org/inkind. We do not have a reservation system at the Men's Resource Center or Gail Miller Resource Center. Thank you!

Do you take food. I have can food bread fruits and other food items.

Eni Thompson | Oct 16, 2021
Eni Thompson | Oct 16, 2021

I'm sorry, I meant I have food items I would love to donate to the shelter I also have lots of diapers clothes and toys for babies. My one year old grandson hardly used any of it

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Can you us a queen size mattress

Jeffery Richins | Oct 16, 2021
Kassie Hawkins | Oct 16, 2021

No a twin

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How do I get in

Alisa Baze | Oct 16, 2021
Keysh Kush | Oct 16, 2021

Show up to there location

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I have some dvds and books (child and adult books) that I would like to donate. Would they be accepted here? And if so, do I need an appointment to drop them off?

Anna B | Oct 16, 2021
The Road Home - Midvale Family Center | Oct 16, 2021

Hi Anna! Absolutely, we would be happy to accept your generous donation! No appointment is needed and you are welcome to drop off between 8am and 7pm any day of the week. Thank you!

Can I donate a used mattress and box spring still in good condition?

Daisy Hoehn | Oct 16, 2021
Tiffany Webb | Oct 16, 2021

no

I have a bunch of hotel sized shampoo, conditioner, and lotion that i would like to drop off. Do you take these items?

Utona Moss | Oct 16, 2021
Crystal Wertz | Oct 16, 2021

Yes

I have 2 cherry wood bookshelves that are in really great shape. They each have 3 shelves. Would they be of use?

Cristine Brimley | Oct 16, 2021
Caitlin Olaveson | Oct 16, 2021

Not at the road home. ♥️

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Can you come here with family from out of state? What about substance abuse

Kenneth Taylor | Oct 16, 2020
Mylisha Love | Oct 16, 2020

Not a substance abuse program but if you ask the right people with the right experience and and people who lean on the understanding of God who live and work in the shelter you can get the help you need and yes you can bring your family from out of state hi my name is Mylisha

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Do you take donations of clothes and homemade mask? Where can I donate if so

Sherry Thompson | Oct 16, 2020
The Road Home - Midvale Family Center | Oct 16, 2020

Hi Sherry! Absolutely! Please feel free to drop them off at 529 West 7300 South. The warehouse is attached to the building on the west side and our staff can assist you anytime between 8am and 7pm any day of the week! Thank you!

Me and my kids are homeless but the reviews terrify me. We have no where to go is this place really that bad?

Crystal Keiki | Oct 16, 2020
Bill sorrels | Oct 16, 2020

My daughter stayed there for 4 months and she had no problems,you just like anywhere you have to say no to drugs and keep a eye out for danger they put her in low income apartment

Do I have to be married to go here??

Jeff Richey | Oct 16, 2020
The Road Home - Midvale Family Center | Oct 16, 2020

No. Children must be part of the family unit however we recommend that you call 801-990-9999 to speak with the team who can discuss your options and direct you to the best placement for your situation. Good luck!

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Is it just for family's or can women go there too?

Ally Stone | Oct 16, 2020
Lori Sisneros | Oct 16, 2020

This is the family shelter, so generally kids come with their parent (s), I am not sure if they will just take a single person alone, or send you to one of their other shelters.

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What all do i have to do to be able to stay at a shelter? Im a 21 year old male is there a specific shelter i should go to?

Professor Rick | Oct 16, 2020
Lori Sisneros | Oct 16, 2020

There is a men's specific shelter that is at the Rio Grande Center by the Gateway mall downtown.

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I don't have somewhere to live. I'm 15. Can I live here?

Bryce Bishop (TheCatThatPlaysGames) | Oct 16, 2020
F Lucero Jr | Oct 16, 2020

I'm sure you'd have to be with an adult.

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How much cost

Jack Keenan | Oct 17, 2019
John Clem | Oct 17, 2019

It's a free place,basically it's a big bunk bed room,

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What time do you have to get to the shelter to get a bed for the night?

Landin Gawle | Oct 17, 2019
Francisca Rose | Oct 17, 2019

Curfew is 10 p.m.

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Can a single homeless adult without children stay here temporary?

Flora Villarreal | Oct 17, 2019
Lovine Siliva | Dec 20, 2021

Can I stay in your shelter

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When can I bring donations of clothing

ANN EVANS | Oct 17, 2019
Seth Mayhymn | Oct 17, 2019

Really at any time. Ideal times are 7:00am through 8:00pm

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Do they accept anyone?

Denzo | Oct 17, 2019
Tyeson Rogers | Oct 17, 2019

Yes we accept everyone.

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do you guys accept pet?

helen fuimaono | Oct 17, 2019
Tyeson Rogers | Oct 17, 2019

We can accept service dogs as long as there are registered and certified.

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Do they go to you or salt lake city Utah .To get help ?

Debra Howland brown | Oct 17, 2019
Tyeson Rogers | Oct 17, 2019

Im not sure what your question is. Can you clarify?

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What are hours for family get help ?

Debra Howland brown | Oct 17, 2019
Ryan Mciff | Oct 17, 2019

I'm not sure it used to be 6am to 10 pm but I could be wrong it could now be 24 hour intake I say call & ask

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Do you need any Male 3 to 4 yr old clothes?

Stephen Blankenship | Oct 17, 2019
Tyeson Rogers | Oct 17, 2019

We would love to have any clothing donation you would like to bring. Thank you.

I let her stay at my house during the snow storm. But my means cannot help her. Will she be able to have shelter there? Until such as she can take care of herself? She is very intelligent.

Stephen Blankenship | Oct 17, 2019
Laura Knapp | Oct 17, 2019

As long as there is a child with her... they DO NOT allow any single adults there at all.

I have a young woman here 20 yrs old and homeless. She was at the Benz VOA .Can you help her?

Stephen Blankenship | Oct 17, 2019
Laura Knapp | Oct 17, 2019

the DO NOT accept any single adult. The adult needs to have a child. This shelter is for families only

Is there open beefs there now?

Vance Blair | Oct 17, 2019
Laura Knapp | Oct 17, 2019

Not sure of your question? "OPEN BEEFS" if u mean hamburger than probably .. no

So this is a family shelter only, or the also have a mens drom

Freddie Nunez | Oct 17, 2019
Tony Vuong (SmokiiYT) | Oct 17, 2019

Can I go there if I’m a minor w no parents

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Do you take emergency situations?

Kay Zara | Oct 17, 2019
MICHAEL Inbody | Oct 17, 2019

Midvale road home is a good place.the staff can be alttle irratati g

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How do I apply for housing? I am losing my home.

Susan Ayers Matonis | Oct 17, 2019
Robyn Morton | Oct 17, 2019

The shelter will put in out on wrap it which will pay for three months of housing I am at the shelter right now and they're telling me they don't have any funds but you can also go to the Housing Authority off of 30 39th in Main Street and apply for housing and talk to them

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Are there private rooms here?

Seirra Satterfield | Oct 17, 2019
John Clem | Oct 17, 2019

No dorm living

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At the family shelter in midvale. Do you sleep in a dorm or do u have ur own room?

dead night light | Oct 17, 2019
kitty 448 | Oct 17, 2019

Dorm

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how long does a women and four children stay in the shelter before getting housing?

Lana Rodriguez | Oct 17, 2019
Rusell Fotter | Oct 17, 2019

We were there since February and never got housing you should try the lantern house in Ogden it's a lot better place and they get you into a place in 90 days

What does it take to check into your shelter? I got ID I just need a place to stay for a couple weeks

Teddy Smith | Oct 17, 2019
Jamie Lee | Oct 17, 2019

This is the Midvale Family shelter. An ID is all that is needed. Must have children under 18. The single men/women's shelter is located at 210 South Rio Grande street in Salt Lake City.

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My local group and I are planning a drive to then donate to the shelter, would we have to call in advance or anything? If not, what is recommended to be donated?

Lily Watson | Oct 17, 2018
Rusell Fotter | Oct 17, 2018

One of the biggest things needed at the road home is diapers and wipes. Currently they do not have any wipes

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Has the rapid rehousing changed lately? Last time we were there in Dec they said they had no funding for a long time.

Brittney Crawford | Oct 17, 2018
Rusell Fotter | Oct 17, 2018

There's no funding but the housing authority is picking up the excess

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Do you have to be staying at the shelter to take part in case management and/or the housing programs? Could we be staying with a friend (not at the shelter) and still get housing help?

Stephanie Fisher | Oct 17, 2018
Tyeson Rogers | Oct 17, 2018

You don't have to be living at the shelter to take part in our housing programs, however, in order to qualify for them. Many of the programs are under HUD statutes. These statutes require that you are to be literally homeless i.e. living somewhere not meant for human habitation.

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They do intakes at anytime because it says open 24 hours, and how close is the Greyhound station

Freddie Nunez | Oct 17, 2018
Tyeson Rogers | Oct 17, 2018

The closest grey hound station is downtown about 15 or 20 min car ride. Also yes we will perform an intake with you anytime 24/7.

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Is this a family shelter only

Freddie Nunez | Oct 17, 2018
Jessica Fotter | Oct 17, 2018

Yes

What types of items do they allow/need donated?

Sarah BG | Oct 17, 2018
Capri Bailey | Oct 17, 2018

Bedding, pillows, towels, childrens toys, clothes.

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I have made a plarn sleeping mat. Would someone have use for it if i drop it off there?

Sue Mertlich | Oct 17, 2018
Kimi K | Oct 17, 2018

They welcome donations

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How do i get to the family shelter in Midvale

Donna Thomas | Oct 17, 2018
connor griffin | Oct 17, 2018

Not really a bus that takes you here. Blue and red lines get you close but you gotta walk from there. If you select the transit option in maps it will tell you the easiest and fastest way to her here

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Where is the drop off?

Judy Prawitt | Oct 17, 2018
Dee Norton | Oct 17, 2018

Right in front of the building, there is a bay on the west end that you pull up to

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Is this a safe facility? To get a fresh start,do they have attorneys to help pro bono? ie.. custody

Rebecca Jenson | Oct 17, 2018
kitty 448 | Oct 17, 2018

yes it's safe great fresh start but no lawyer

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can you have a small dog

Maida Smith | Oct 17, 2018
Dom&Tay ! | Oct 17, 2018

They treat you like you are nobody, which is sad. They just have a lot of people to deal with...

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Would you like toys and gifts for Christmas?

Pauline Smith | Oct 17, 2018
Dvan Deman | Oct 17, 2018

If you bring them to the family shelter give out your stuff like that outside the gate because they will just pack those kind of things up and send it away. Money toys gift cards are always a great gift to people outside the gate

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How do I volunteer for thanksgiving? Can teens volunteer also? What are the times? This is for the Midvale location.

Jessica Strong | Oct 17, 2018
Meesh | Oct 16, 2020

https://www.theroadhome.org/volunteer/

Can you drop off clothes there?

susie rodriguez | Oct 17, 2018
Capri Bailey | Oct 17, 2018

Yes you can.

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Is midvale road home men and women

Joyce Bullock | Oct 17, 2018
Faith marie Fleming | Oct 17, 2018

Yes either one has to have a child

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