ATM (Chase Bank)

Danielle Harris

would give 0 stars if I could. all 3 atms do not work and there are no other chase atms walking distance. had to use another bank’s atm because i fly on a trip out of the country tomorrow morning and take fees on both sides. I called chase and they won’t refund me their atm fee. time to start banking somewhere else!

Naveed Qasim

This place does not even deserve one star! I made a cash deposit one night in their atm outside of the bank. The machine did not say anything about temporarily not accepting cash deposits. I deposited the money in the atm and it did not reflect in my deposits statement. The machine even went through the process of reviewing the total amount deposited and the bills and quantity before finalizing the deposit. I put my card back in the machine to make sure the cash was not in the slot and the machine took the money for sure. I called chase and made them aware of the deposit and even told them exactly how much it was and what bills were deposited. They investigated the claim and temporarily credited me but ultimately decided not to refund the money. I don't understand how a company such as chase can have these types of business practices, where they take away customers hard earned money. To make things worse, to reach a representative via this branch is almost impossible. Going to this chase bank was one of the worst banking decisions I have ever made

Greg Witkowski

Always closed after work. What bank closes at 5 on friday!!!! Leaving customers out in cold snow with 2 ATMs only. Does anybody work full days anymore. Thinking of a new bank one that has workers and managers who want to work. Ridiculous.

Abigail Napp

Bad Customer Service. I felt bad for the degree of stress felt by employees here and the lack of customer service training. Saturdays seem to be a very chaotic day - avoid, if possible. In general, bankers take little time to make you feel like they are your advocate and representative. The most recent banker we had blamed us for opening an account after the allowed time and was visibly frustrated with having to deal with another client. The rude attitudes we experienced, maybe exacerbated by floor competition, made this an unpleasant exchange. I've banked with Chase for years. I will either take my business to a different location or maybe consider a different bank. I hope this branch gets the attention and resources they need to run a happier office.