Northwestern Memorial Hospital Arkes Pavilion

Shengnan Li

Pretty rude woman. I wanted to reserve my first prenatal care but she just hung up on me without any explaination on 11:18 Oct. 2, 2022.

Philip Jenks

Top notch surgeons and physicians. All excellent through and through.

Llely Arroyo

I had my occupational appointment at the 900 suite with nurse Jevelyn and I can honestly say this was by far the most organized occupational appointment I have ever had. Jevelyn was amazing and efficient, she explained every single step and made me feel comfortable. Thank you keep up the excellent work.

Dominique Cabell

Today 07/2/22 I went to the facility at 676 N St. Clair to have blood work done and a 3 hr glucose test. I arrived @ 8:40 wasn’t checked in until 8:56. While sitting at the desk The representative who checked me in advised the clinical staff behind her that she was going to schedule my 3hr glucose test. They all objected (LOUDLY) Stating to the representative they close @ 12 pm and it was “4 minutes to no” as one clinical staff phrased it. I didn’t understand what the issue was as I arrived within a suitable time frame. In the time it took the representative and the staff to argue about starting the test, it could’ve been started already. I was then told that I could complete the blood work I needed to have done but would have to come in at a later date to complete the glucose test roughly around 7:30 when they open. With the exception of the representative at station 6 who tried to reason with the staff about starting the test and the nurse named Theresa tho actually completed the separate blood work I needed to have done, the rest of that staff is horrible and shouldn’t be in the health care field if that’s the approach they have toward their patients. This is the second rude encounter I’ve had with members who represent this hospital. If I wasn’t in my last trimester I’d definitely be giving birth somewhere else.