Address: 4431 121st St, Urbandale, IA 50323, USA
Phone: +15152532600
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Cheri Caldwell
Greg was very helpful. The store needs to be open Sat. so we don't have to miss work to be able to shop. That was the downside.
Aaron Widner
Terrible experience. Customer service is nonexistent. I purchased a washer and dryer set and was told it may be a couple of weeks. 12 weeks later the delivery guys showed up at my house with the dryer and NO washer. This was after I specifically said I did not want the delivery until both were available. The washer was still not available with no end in sight. Best they could do was refund my money. Three month waste of time. Livid!
Rory Tierney
Very nice and helpful staff
Jon Henderson
If you by something from them and then have a warranty issue, be prepared to get the run around on warranty work. They have a lot of excuses and little action. You will get "It's not their fault" or "I am very busy" and "this is our procedure"instead of resolving the issue. They use 3rd party service companies so each side just blames the other. In the end nothing gets done in a timely manner or fixed right the 1st time. Be prepared to waste a lot of your own time to insure they don't have to waste theirs.
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We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.
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