Aspen Spas

Category: Hot tub store

Address: 4609 McRee Ave, St. Louis, MO 63110, USA

Phone: +13147765050

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–7PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–7PM

Friday: 9AM–5:30PM

Saturday: 10AM–4PM

Reviews

Jim O'Shea

Sep 29, 2022

Just took delivery of our first ever spa from Aspen Spas. We had a great experience. Dan answered all of our questions and he facilitated a wet test so that we could experience our spa before we ordered it. Delivery was surprisingly simple and quick. It took less than 2 hours from arrival to departure. I plan to attend one of their Saturday training seminars to better my understanding of spa maintenance.

JORDAN STEPHENS

Sep 23, 2022

I do not recommend this company , we bought our spa from a local dealer and within 2 months the sides started bowing and fading , numerous jets have stopped working also , we contacted the dealer aspen about our concerns and also the local dealer we purchased the spa from and was told that was normal ?? Normal to spend 6500 on a spa that looks like it’s 5 years old in 2-3 months ? After many calls and emails we have gotten no where because they supposedly used a trial product on our specific spa at the time which shocker they no longer use the sides that they put on ours .. the local dealer said there’s nothing they can do because aspen won’t cooperate with them , so thanks aspen for being the worst hot tub buying experience I’ve ever had

Shaun Hogan

Aug 31, 2022

Sales people were great

Shaun Hogan

Aug 31, 2022

Salespersons very helpful!

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Questions & Answers

How do u program it off economy

Association Office St Louis | Nov 20, 2021
Joseph Obernuefemann | Nov 20, 2021

No idea. I don't get mine til next year

What are the Covid safety practices like here?

Anonymous | Oct 16, 2022
Yvette Bozdech | Oct 16, 2021

No masking when I went last week.

Our control panel only works on 1 setting, How can we correct this issue?

Deborah Sims | Oct 17, 2019
Gram Pieper | Oct 17, 2019

Depending on age of the spa would have a few a few options. If you called in we could easily walk you through it, or have a technician schedule an appointment.

Are you closing your doors cause I heard about your building is being tore down?

carl green | Oct 17, 2019
carl green | Oct 17, 2019

I'm talking about the one on I believe it's on mcfee in between vandaventner and kingshighway in St Louis.

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What does OH mean on control panel?

soph cf | Oct 17, 2019
terry werner | Oct 17, 2019

Call Aspen. They are very helpful.

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Do aspen hot tubs have a 2x2 or 2x4 frame?

Beth Wade | Oct 17, 2019
Aspen Service | Mar 20, 2022

We do not use a frame in the traditional sense. Our shell is self-supporting, with 1/2" balsa core imbibed within our shell to distribute weight, and strategic column supports under key stress areas for additional support. We do utilize 1x4 for additional perimeter support but framing is more for a cabinet support. When built correctly, a spa does not need a frame. Let us know if you have questions!

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The air valve on one of the controls does not close down anymore. How much do you think it would cost to come fix it? Bought it from you guys. Jeannena and Dan Brant

jeannena brant | Oct 17, 2019
William Menne | Oct 17, 2019

How long have you had the tub?

Do u sell tanning bed parts

Kym Worley | Oct 17, 2018
Harald Boerstler | Oct 17, 2018

No, sorry. Hot tubs and saunas

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