Founders Federal Credit Union

Santana Dinero

StrThey closed my active account w/o my knowledge because they switched frm visa to master card and I never received a new card. They stated it was b/c I never swiped my card at a store but I would go to the bank to withdraw and deposit money….. I had DD ALSO. I went to Stryon to reopen the acct they only allowed me to open a savings not checking….The 3 Caucasian women I spoke with were very understanding, nice and respectful. They said come back to speak with a manager in a hr. When I came back I dealt with 2 African American females they were very nasty, dismissive and rude. Wouldn’t answer my question rushed me and brushed me off basically. The manager was gone and they said I had to wait 6 months from today to open a checkings….. BAD BUSINESS. I OPENED A NAVY FEDERAL AND STATE EMPLOYEE TODAY…. UNPROFESSIONAL CREDIT UNION DO NOT USE….. DO NOT BANK HERE I WILL PERSONALLY GIVE I A NAVY FEDERAL REFERRAL TO AVOID THIS DISASTER Just email me

Mr. Me

Nice staff! Didn’t hesitate with my loan

Pretti Hurts

Brian Carter is the absolute worst. I called in for assistance with my account and he wasn’t willing to help. It’s ridiculous that the only late payment on my entire credit report in from 2018. I have been on time since throughout the entire pandemic. It’s hindering my credit score and I requested it be removed and he refused. Didn’t even look into it just point blank No. that’s disappointing as I don’t have a poor payment history just one late payment when my autopay was somehow removed 4 years ago. This is insane!

Eduardo RoofingSidingRepairTech

Great service!