Invitation Homes Carolinas

We are here to help. For the fastest response on social media (Facebook, Instagram, Twitter, and LinkedIn), please send us a private message including your name, address and the nature of your issue. A direct message enables us to discuss your individual situation and allows for a swifter resolution. Social media comments and users will be moderated. Comments could be hidden, deleted or banned, if the following occurs: Posts that contain content that may be reasonably considered offensive, disruptive, defamatory, inflammatory, derogatory to residents and followers, or profane. Spam or spam-like posting behavior (i.e. promoting unrelated links, other businesses, other pages or groups, posting numerous times etc.)

Yes, each house owned by Invitation Homes is renovated and refreshed by our professional staff and local licensed contractors. You will find renovations such as new paint, flooring, countertops, hardware, lighting, bath fixtures, and many others. We use only quality materials by some of America’s top brands. Licensed contractors install all of these products with careful workmanship and each home passes our quality assurance inspection before you move in.

Simple and convenient, the Invitation Homes online rental application process can be completed in less than 10 minutes. Complete your application online by selecting a house for rent and clicking “apply.” You can read our qualification requirements and even save your application to complete later. Please note that the application fee is non-refundable. All applicants over the age of 18 living in the home must pay an application fee.

Yes – we love your pets! And your pets are going to love your new home, yard, and neighborhood. All pets are subject to approval, of course. Restricted dog breeds include American Pit Bull Terriers, Rottweilers, Staffordshire Terriers, and any dog that has a percentage or mix of any of those breeds. Any canines other than domestic dogs are not permitted, such as wolves, coyotes, dingoes, jackals, etc., along with any canine or wolf hybrids. For example, a Husky Wolf or Timber Wolf mix is not permitted.

You are required to carry an active personal liability policy that includes a minimum of $100,000 in liability coverage - and $100,000 for dog bite liability insurance, if applicable - in accordance with your lease, from an insurance carrier with an AM Best rating of A-VII or better. Liability insurance does not cover your personal items - we strongly encourage you to purchase a renters insurance policy that includes coverage for your personal contents. For dog bite liability insurance, if your carrier excludes coverage for any dog at the residence, you must obtain a separate, stand-alone dog bite liability insurance policy with at least $10,000 in liability coverage for each excluded dog.

A $25 fee could be added to your account. Your maintenance technician will use the expiration date on the side of the filter to track replacement. To avoid being charged, please replace your filter right when the new one arrives.

Replacing your HVAC’s air filter every three months keeps the system functioning properly and is simply too important to leave to chance. Our partnership with Second Nature protects both you and your home. Your service includes all the air filters you need for your home, conveniently delivered to your doorstep every three months. It’s healthier air, hassle-free.

Vacuum your pool at least once a week. Use the net skimmer and brush whenever there is noticeable debris floating in the water, and brush pool surfaces to help the filtration system filter out finer dust or algae particles.

Someone over the age of 18 must be present for the entire duration of the appointment.

One that is dangerous, hazardous, or could cause damage to the property or your personal well-being without immediate attention, such as no water or power, flooding or a broken pipe, and no heat when the outside temperature is below 50 degrees.

ProCare is our exclusive proactive maintenance program that plays a key role in your worry-free leasing lifestyle. Conveniently scheduled ProCare visits catch small issues early – saving you time, money, and hassle in the long run.

Every Invitation Home is directly owned by the company, beautifully renovated with quality materials and careful workmanship, and passes a multi-point quality assurance inspection before you move in. Each home is then professionally managed and serviced by our local staff of trained professionals and licensed contractors. All of this is backed by the strength and stability of the country’s leader in single-family homes for rent, giving you the home you desire and the peace of mind you deserve.

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