Rent-A-Center

Category: Furniture store in Mattoon, Illinois

Address: 301 Lake Land Blvd, Mattoon, IL 61938, USA

Phone: +12172352141

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Natasha Hopgood

Oct 11, 2022

My experience is amazing

Brandi Aiston

Dec 30, 2021

This place is a joke! Brought me a damaged washer. Then replaced it with a broken one and good luck getting the manager in the phone. He tells his employees to tell you he’s not available. When I started to make my complaint he was all of a sudden there and available. I will never use this company again. Which is a shame because I’ve used them in the past when josh was the manager and I had great service!

Michele Lashbrook

Sep 22, 2021

Very rude customer service!!!! Needs new management for sure!!!!@ and I'm so sick and tired of doing with people who think they are better than you!!!! And when they say you owe past due money and you dont!!!!! This place is a big no go for anyone looking for furniture or anything else for that matter!!!

Amanda Weaver

Aug 7, 2021

I have worked with this place for almost a year. It was not too bad working with them initially. I have always kept in great communication with them. Over the last several months my autopay has been messed up multiple times. I have called to fix it more times than I can count, I have even went in, in person to try to fix it and assured it should be fixed every single time. I get calls about my agreement being cancelled because they need payment because the autopay was coming from account I no longer have, even though I had fixed it many times over due to their error. I will get calls over my payments within minutes of each other from different employees. I also at one point requested a certain fridge, waited months and finally asked about it, all to be told I was not even on a wait list for the fridge I was supposed to be. Rent a center started out decent to work with but has since left a lot to be desired. Terrible organization and no communication as different employess will call different times of day for things you have already resolved or discussed with another rent a center employee.

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Questions & Answers

Can you deliver a refrigerator today?

Michael & Joycie Rager Orthodox Christian (Demos Michael) | Oct 17, 2019
PoiZenLies WithTruth | Oct 17, 2019

Typically yes, but it depends on if we have the one u want in our store, and our delivery schedule allows for us to fir you in.

Read More

do you have a dual control love seat recliner for rent I broke my right arm

Donna Bennett | Feb 18, 2022
Rent-A-Center | Feb 18, 2022

Hey there! We have a couple of recliners to compare. Based on the recliner you are interested in, the pricing could vary, which is why I'd recommend starting by browsing through our online selection to take a look at our options. When you get a moment please give us a call, and we'd be sure to find the one that compliments your needs. Thank you! ^Digital Care Team

I told Rca that I couldn't pay weekly that monthly the lady said I have a payment due yesterday on Saturday I work 12 hrs all week I sleep during the day what can they do of I miss a payment on my stuff cause really I'm not happy with them at all

Kimberly McDaniel | Oct 17, 2019
jena johnson | Oct 17, 2019

They have always worked with me when i have missed but you can let them know you can do a double payment on the next due date

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