Shoe Dept.

Category: Shoe store

Address: 700 Broadway Ave E, Mattoon, IL 61938, USA

Phone: +12172347686

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Jennifer Baker-Moffett

Mar 3, 2022

I shop here a lot. The ladies at my last visit were super helpful and sweet. The only thing different that I would like to see here is more of a variety in larger shoe sizes for woman.

Tru Perrin

Aug 14, 2021

Prices I believe are too high. Stores nice and clean

Micheal Wildman

Aug 5, 2021

I will NOT recommend the shoe dept to anyone! The manager was rude & lied to me + another employee was rude to me when I tried to resolve the issue. I had shopped there for many years with no problems, but, as long as those new employees are there I will not be shopping there. The shoe dept just lost money & a very good customer.

Ed Taylor

Feb 28, 2020

Needed deal on New Balance. Found em

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Sep 16, 2022
Shoe Dept. | Sep 16, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Sep 16, 2022
Shoe Dept. | Sep 16, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. | Sep 16, 2022
Shoe Dept. | Sep 16, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Hi do u goys have any vans by any chance

Skooney MTB | Oct 17, 2019
Adam Stearns | Oct 17, 2019

They carry Van's yes.

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