Bob Boston - State Farm Insurance Agent

Category: Insurance agency in St Peters, Missouri

Address: 1585 Kisker Rd Ste D, St Peters, MO 63304, USA

Phone: +13147396210

Opening hours

Sunday: Closed

Monday: 9AM–4:45PM

Tuesday: 9AM–4:45PM

Wednesday: 9AM–4:45PM

Thursday: 9AM–4:45PM

Friday: 9AM–4:45PM

Saturday: Closed

Reviews

Tyesha Bunting

Aug 16, 2022

I’ve been with this agent since college and still love everything about it. The representative have been top notch since the start and never miss a beat when I have a concern. James is my guy! Pamela is amazing too. Thank you all

Jenefer A Malone

Aug 11, 2022

They are a good insurance agent!!

George Wang

Dec 18, 2020

Passable, but nothing to write home about. When I first moved into my house in Maryland Heights, my neighbor told me he was unimpressed by State Farm service. I wondered why, since I see so many ads and they seem very friendly. Several years later, I arrived at the same conclusion. Now, I have good neighbors. They are there for me. Service provided by this branch of State Farm, on the other hand, I would say it’s akin of an acquaintance whom you met on the street. From my experience, I found this service is great at one thing — taking your payment and giving you an initial good impression, but never deliver on follow up or anything else you’d expect. For example, once I enrolled into State Farm, my insurance rate steadily climbed every period with no explanation. I called to ask the reason, or if there is a way (such as enrolling into a safe driving program) to reduce it. The people I spoke to were clueless. The only answer they could provide was “it’s gone up for everyone.” This happened across several years, and is like boiling a frog — they just hope you deal with it and never switch. Another time, the lady said she could customize a plan for me, but then followed with she was going on vacation in FL and wanted me to call her back once she’s back upon returning from vacation. Think about this — someone whose job is to provide you with customized quotes can’t be bothered to follow up, but want you to instead. I asked her if she could follow up with me instead. She said yes — and never did. So I eventually got the feeling that the people who work here are to collect a pay check. They're pretty much just slightly above phoning it in, and that's it. Finally, I did speak with Bob, whose name is associated with the branch, during my years of using his branch. Bob seems like a nice guy. But I think he is far too busy to manage customer relationships with any degree of depth. He answered my questions regarding rates and coverage in a shallow manner, basically in a way that would appease me without taking any real action. So in the end, I found better service elsewhere. If you look at online retailers such as Geico / Progressive, try them out. They don't spend as much on advertising and their agents are much better trained and answer far quicker (no random lunch breaks during every week day). Unlike staff at this branch, they will always pick up, they are trained in the field you are looking for, and they will get you an answer, or take some action. And yes, the rates are far better too.

C P

Aug 9, 2020

I've done business with Bob Boston at State Farm for many years and have always been happy with his services.

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Questions & Answers

What factors influence car insurance rates?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What can I do on the State Farm mobile app?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

State Farm accepts most major credit and debit cards.

What coverage is provided under homeowners policy?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

Does my homeowners insurance cover detached structures on my property?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

How do I download the State Farm mobile app?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

How much insurance coverage should I have on my home?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

What if I have more than four vehicles or four drivers in my household?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

What if I have a vehicle that's not listed on the Vehicle Type section?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Bob Boston - State Farm Insurance Agent | Jul 18, 2022
Bob Boston - State Farm Insurance Agent | Jul 18, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

How can I pay for my insurance if I decide to purchase it online today?

Bob Boston - State Farm Insurance Agent | Oct 16, 2021
Bob Boston - State Farm Insurance Agent | Oct 16, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Bob Boston - State Farm Insurance Agent | Oct 16, 2021
Bob Boston - State Farm Insurance Agent | Oct 16, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Bob Boston - State Farm Insurance Agent | Oct 16, 2021
Bob Boston - State Farm Insurance Agent | Oct 16, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Bob Boston - State Farm Insurance Agent | Oct 16, 2021
Bob Boston - State Farm Insurance Agent | Oct 16, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Bob Boston - State Farm Insurance Agent | Oct 16, 2021
Bob Boston - State Farm Insurance Agent | Oct 16, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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