UPS Customer Center

Category: Shipping and mailing service in Missoula, Montana

Address: 221 Expressway, Missoula, MT 59808, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 2:30–5:30PM

Tuesday: 2:30–5:30PM

Wednesday: 2:30–5:30PM

Thursday: 2:30–5:30PM

Friday: 2:30–5:30PM

Saturday: Closed

Reviews

Kelly S

Sep 28, 2022

I order a lot online. Lately all my packages have been left outside my fence or today left on top of my garbage can! I live in a park the road is right there extremely easy access if someone wanted to steal packages. Thank God I have cameras everywhere. When you say you left it at my front door LEAVE IT AT MY FRONT DOOR! I miss my old ups lady!

Tracee Gianchetta

Sep 9, 2022

Just dropped off my 1st package in the UPS drop off box outside. Almost seems too easy hope it all goes well. Will update post. IT WAS THAT EASY!! nice

April Gross

Aug 12, 2022

Always fast, friendly and efficient.

Colleen Richmond (Cbisqit)

May 20, 2022

Awesome customer service and helpful about choosing the right packaging for my shipment. Thanks guys!

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Questions & Answers

I have a restraining order against one of their drivers and they wont take him off the route for my place of work where I have to see him everyday. He has threatened my life and told by the sheriff's department that he needs to stay away.

bhns | Oct 15, 2021
UPS Customer Center | Oct 15, 2021

This is not the ideal experience we would like you to have. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.-Adriana

Can my husband pick up a package for me? His ID has same address and last name as me

Laura Brehm | Oct 16, 2019
Georgia Hartsfield | Oct 16, 2019

Your ? has been answered by Angela. Yes..he can.

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This is alongshot but I had a boxing thing getting delivered to me but it went somewhere else says delivered in Hall MT & it's suppose to be coming to Browning MT who would I get ahold of? Or how do I go about getting it back has my Name an Address

Tia Thomas | Feb 17, 2022
UPS Customer Center | Feb 17, 2022

Hi Tia! We're sorry to hear that you haven't received your package. I recommend you contact the shipper to confirm the address they shipped the package to and that you were provided the correct tracking number. You may also contact our team with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

our package was weather delayed, but got to the Missoula today. It was suppose to arrive today at our house, but won't get here till Monday. We need this package, can I come pick it up at the customer center on Expressway?

STAN BETTS | Jan 18, 2022
UPS Customer Center | Jan 18, 2022

We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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Does anyone have a number for the local UPS on Espressway?

kay maclaren | Jan 18, 2022
UPS Customer Center | Jan 18, 2022

Hi Kay, this is a UPS Customer Center. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

WHAT IS THE CUTOFF TIME FOR DROPPING A NEXT DAY AIR PACKAGE?

Bill Harris | Oct 15, 2021
UPS Customer Center | Oct 15, 2021

Hi, the latest drop-off time for Air packages is 5:00 pm Monday to Friday. -Kim

Can I ship a package from this office?

Michelle Witt | Oct 15, 2021
Christine Noyes | Oct 15, 2021

Yes

can not find my package

John Kimrey | Oct 16, 2019
Jim Tribble | Oct 16, 2019

Going to need a tracking number then they should be able to find it if you don't have a tracking number could get messy

Can I call you directly for a package that has been in Missoula for 5 days but not yet delivered to my Missoula address? Can you give me a local Missoula number? The call center in the Philippines does not understand my question.

Charlene Young | Oct 16, 2019
Tyler Williams | Oct 16, 2019

Might be best to visit the location with your tracking number. They can even release the package to you.

If we are located in a building on the second floor is the UPS driver supposed to deliver to our office or leave the delivery at the bottom of the stairs or deliver to another office just so he does not have to carry the box upstairs.

Gail Clark | Oct 16, 2018
Will Bain | Oct 16, 2018

If a signature is required, then the driver ought to carry the package up the stairs to you. If not, then the driver will usually just leave it somewhere in the building.

I was told by a neighbor that a ups driver said he had a package he was trying to deliver to me but??? Usually I get an email with a tracking number and have not.

Kim Azure | Oct 16, 2018
Will Bain | Oct 16, 2018

UPS often take days longer than necessary to send messages to customers. I hope you can find out about the package before they send it back to the shipper.

Can I have something sent to the UPS Customer Center to be picked up by me?

Tammy Zunski | Oct 16, 2018
Will Bain | Oct 16, 2018

Yes, but UPS doesn't make it easy. First, you have to go to their website and sign up for MyUPS. Then, they often won't let you redirect the package to the customer center until after a delivery attempt has been made.

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Can I be notified when my package will be arriving?

Donna Bailey | Oct 16, 2018
Doug Robert | Oct 16, 2018

If you order something from a vendor you will get a tracking number. Enter that number into their tracking app and you will know when it will arrive.

Last day to mail to get there by Christmas?

Dawn Kuebler | Oct 16, 2018
Doug Robert | Oct 16, 2018

Next day air would be about 12/20 or 12/21

Can you pick up a package before 2:30

Colleen Mathisen | Oct 16, 2018
Doug Robert | Oct 16, 2018

Yes go to the west side employees door and push the buzzer.

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