Massage Envy

Category: Massage spa in Lakewood, Colorado

Address: 7033 W Alaska Dr, Lakewood, CO 80226, USA

Phone: +13039223689

Opening hours

Sunday: 8AM–10PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–10PM

Saturday: 8AM–10PM

Reviews

Uke

Oct 4, 2022

I should have looked at the reviews before trying this place. They're all spot on. Crooked management and incompetent front desk associates. DO NOT GET THE MEMBERSHIP. DO NOT BELIEVE WHAT THEY WILL TELL YOU ABOUT THE MEMBERSHIP. They lie to your face with a smile.

Joe Rosse

Oct 4, 2022

My wife and I are done with Massage Envy. When we first started 5 or 6 years ago they were great, but since COVID it's nearly impossible to book appointments. Bookings are often months out, and twice I've had those cancelled because the therapist had quit. The recommended workaround is to call around 12:30 to check for cancellations later that day, but half the time no one answers. Today was the last straw: I called three times and got no answer; the recorded message said to leave my name and number and they'd call back. It's now 8 pm and no call (and again no answer when I called). I strongly recommend NOT signing up for a membership and paying a monthly fee for a session that you can't schedule. Massages are supposed to relieve stress, not add to it.

Kelly Adams

Aug 16, 2022

Great people and services but hard to get appointments.

Sarah Jeffers

Jul 1, 2022

Please be aware you must wear a mask here, which no one told me when making my appointment. Besides the fact I find it very unreasonable considering masks have been optional for months now including public transportation, the fact they did not have masks to hand out to customers who had no idea about this policy is ridiculous. I visited the Arvada location 2 weeks ago and was not required to wear one. I was told I could go buy one and come back and when I refused they finally said they may have one in the back. They made a huge deal about this publicly. My facial was nice but was cut 5 minutes short which is also frustrating given my initial interactions with the salon. When I went to explain afterwards about my frustrations and to let the staff know I understood this was not their fault, but how disappointed I was that I was not made aware of this beforehand, I was greeted with an unfriendly response in addition to the front desk person telling me that not having a mask was like not wearing shoes into their building. That was such a ridiculous response and I will not be back to this location ever again. If people want to visit a massage envy with friendly people that allow the choice to wear a mask, I HIGHLY recommend the arvada location on 64th and Indiana.

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Questions & Answers

How long is a facial?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Oct 15, 2021
Massage Envy | Aug 16, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 15, 2021
Massage Envy | Aug 16, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 15, 2021
Massage Envy | Aug 16, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 15, 2021
Massage Envy | Oct 15, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

how long takes this massage sesion

Martha Reveles | Oct 16, 2018
Patricia Greer | Oct 16, 2018

60, 90 or 120 minutes, each with 10 got changing

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