Comfort Suites Concord Mills

Michelle Phillips

The rooms met more than our expectations and they were very clean. Hats off to Darmary who didn't hesitate to give us another room when ours wasn't ready👏🏾🙌🏾👍🏾. Nothing like good customer service!! Juan made our reservation...he was great and very patient thank you. He went above and beyond great customer service More people are needed like these 2. Thank you to Comfort Suites🤗

Anonymous

Hotel location was good and front desk staff was pleasant and helpful. The condition of the room was very poor for the price paid - there were holes in the curtains (which is quite an issue when you face the parking lot and the lights), rust on the fixtures, stains on the carpet, and no supplies provided in the suite part (just empty cabinets). The bathroom door did not shut and there were huge gaps in the hotel room door. Pillows were square - the size of couch throw pillows.

Sherry Kehr

We were part of a family group gathering for a wedding, occupying ten rooms and renting the conference room. The entire hotel is very clean, the beds are amazingly comfortable and the staff members were awesome. Traci, from the office, smoothly handled the reservation request; Yazzy, at the front desk, was super helpful in getting us all checked in and Shirley, in the breakfast room, made us feel like we were guests in her home. You will truly love your stay here!!!!

d Caves

We stayed in 206. That unit has a terrible noise from the fridge .It did not let my wife and I sleep. We stayed over for a gymnastic meet on 2/20/22. The beds were terrible. My wife and I did not sleep well. As far as cleanliness, The place was clean. The staff was pleasant. The breakfast in the morning was good. Scrambled eggs, sausage, biscuit and gravy, waffle, bread slices and other pastries.