Taylor Dental

Kamil W.

This place has awful customer service and is very disorganized. They treated me like an inconvenience for trying to make an appointment. The workers had me waiting in the lobby for over an hour just to tell me to go home and reschedule, since their xray machine was broken.The machine was broken before I got there apparently (according to the desk workers), but they called me an hour before my appointment to confirm that I should come in for the xrays... The person that called to confirm my appointment the day of was not based in the BR office, so there seems to be a lack of communication between offices. I tried to reschedule the next day and they transferred me 4 times between the scheduling department and the BR office. Both the scheduling department and the BR office can make appointments, but I was told by the scheduling department that only the BR office can schedule orthodontist appointments and they can only schedule general dental cleanings... I was told that they'll get the BR office to call me back. I never got called back. I clearly brought up trying to schedule an orthodontist appointment each time I was transferred to the BR location but they kept telling me that I have to schedule with the scheduling department... Overall, it has been a confusing and terrible experience. I don't even know if I clearly detailed everything but if I could give a worse rating then I would.

Tiffany irving

only reason they get a one star is the one I. Lafayette more nice and friendly... called just to make an appointment several times they picked up talking to other staff member I held on for 15 min both times .... once they answered he is supposed to have back teeth extracted she said the front teeth... lady don't even worry about it

Rosy Morgan

I don't understand why people are giving them 1 starts , only because they don't like how they treat the customers according to them , okay must places in baton rouge treat the customers bad, but this location by government street were nice to me, they explain what was going on and I told the doctor if she could pulled my tooth out and she did , she did a good job also! People don't be so hard on them , they are trying their best to help all of us! The girl at the front desk is very nice 👌 so definitely I will go back here 😀 they were fast also ! I got my tooth pulled the same day , I really appreciate the doctor for doing it ....

Regi Johnson

Great energy and so helpful