Georgetown Behavioral Hospital

Reed Warren

My wife who has a been treated for a mental disability since the mid 80's, she was placed in Georgetown Behavior Institute while she was having a mental breakdown, upon her release on a Friday, she was much worse than what she was when she was initially was admitted. Her mental condition was so much worse that she had to go back the very next morning. After her second release, she was more stressed and depressed than her first release. I did my very best to deal with her illness until she walked out of the back door wearing only panties,sandles and a long nightgown. I found her two streets away walking down the middle of the road. Fortunatly we live in a neighborhood where there is very little traffic. She is again back in the Hospital and at this time I don't know which one, l will have to find out tomorrow. I gave a ONE STAR SIMPLY BECAUSE THERE IS NO LOWER RATING, AND I COULDN'T LEAVE A COMMENT ABOUT THE HORRIBLE TREATMENT MY WIFE APPARENTLY RECIEVED THERE!!!!!!

Roksana Liczbik

I came here to learn more about Georgetown Behavioral Health Institute’s IOP program. I’m “shopping around” for an IOP program. I had an appointment, I came in 15 minutes earlier and first of all I waited 15-20 minutes just to be let into the building to talk to somebody at the Reception. Beware that it’s the same reception for their “Behavioral Institute” and their Psychiatric Hospital so whether you’re only interested in IOP doesn’t matter as they treat inpatient and outpatient the same. So there were people screaming in the admission rooms and lots of police. Paul was the person who was helping me at the reception. He tried to be nice but their process of getting an assessment for IOP is horrible. First of all, you get stripped of your belongings. Then you get scanned by a metal detector. Then you get escorted to an empty, cold room and told to fill out lots of paperwork. The paperwork was as if I already decided to do their IOP. I wasn’t even asked any questions to clarify and consent to anything. The moment I walked into this place my consent was non-existent. I sat in this empty room, not filling out the paperwork for good 15 minutes (I guess since I had no watch or phone on me) until in the room next to me a man started screaming, which was extremely scary and traumatizing. At this point, I just wanted out of this place. I came here to heal PTSD & anxiety but everything about this experience was traumatizing and scary. I opened the door and talked to Paul who was walking to the room with the screaming patient and I told him I’m not interested in their IOP and I would like to leave this place. He was short with me and responded with “wait, we’re busy”. Few minutes later, a nurse who was going to do my assessment came in and she was very nice. Her name is Amanda and she treated me with dignity and was empathetic. It was her second day at this work so maybe that’s why she still cared. I stated that I was no longer interest in their IOP yet still I was asked to do vitals and fill out one document. Note, they don’t give you the copy of what you’re signing. The reception people kept sending her back to me twice more to “make me” fill out more paperwork. I politely refused but it was distressing. This entire traumatizing experience at GBHI lasted for almost an hour. I still want to acknowledge that Ms. Amanda went above and beyond to make me feel somewhat safer and calmer for which I’m very grateful. She was kind and tried her best to respect my request of wanting to leave. I very much appreciate her being so wonderful but unfortunately overall experience at GBHI was extremely negative. I would not recommend IOP program at Georgetown Behavioral Health Institute. If that was a little taste of what their IOP experience was going to be like, definitely it felt traumatizing, was NOT trauma-informed, felt disempowering and anxiety inducing. I don’t know why GBHI claims to be a “mental health center of excellence” and “child and adolescent center of excellence” as my overall experience was very poor.

Melissa Adams

Jade you r amazing when I was on longhorns unit everyone waa so great .. Noel was amazing great Love all on that unit. Thank you for saving my life thank u thank u

Anonymous

Absolute horrible place to send anyone. I’ve been admitted here multiple times because of the police/hospitals sending me here and I’ve been treated like I’m worthless every time I’ve been.