HomeGoods

Sandy Gjavenis

So many unique items

Rachel Phillips

Never once more The manager refused to sell me a piece of furniture that had a $34.99 price tag when I went to buy it. This comment could go on and on, but I don't have all day. She even objected to scanning the tag to see if it was accurate or not. She claimed she could sell it to me for $199.99 plus 10% off although a comparable item in the shop was listed at $199.99. That person, who? When I contacted customer service, the representative demanded that I be aware that the price was wrong. I didn't really believe I could spend $34.99 on a chair at Home Goods, did I? Unacceptable and unprofessional. They both said that the warehouse, not the store, tags the goods. I devoted

Sue Jelesiewicz

They always have what I want!

Craig

Aside from the very helpful salesperson and cashier (Olivia) both on the floor and at the register, my girlfriend lost her cell phone while shopping. We were assured by Olivia and the manager J.R. that they would contact us as soon as they found it. I actually stopped back in the store to look for her phone one more time at 8:05 PM (closing time was 8:00 PM on Sunday night) and as I walked into the store the manager stated that Olivia had JUST found the phone! Needless to say we were thrilled and wanted to publicly thank both Olivia and J.R. for their help and diligence. You don't see that kind of excellent customer service in too many retail stores these days! Kudos to Home Goods and to Olivia and J.R.!!