Roper St. Francis Express Care

Blaze Belmonte

Love them always so helpful in urgent situations

Suzanne weeks

I am 73 years old and even though we have a primary care doctor we were out of town so visited Roper express care Ashley Circle on Monday August 1. After waiting at least 2 hours which I didn’t object to I was finally seen. The doctor said I had COVID which I expected but did not even examine me my chest is full I have a horrible cough chills and fever. I have low IGG so am very prone to upper respiratory problems. I don’t recommend anything to do with Roper. I was given nothing. What a poor excuse for a doctor and and an urgent care facility. I have insurance

Jane Perry

Staff is always friendly and knowledgeable. Short wait times. Never had a bad experience here.

Kay Jay

Stay away from this place for COVID-19 testing. They are not a 'regular' COVID-19 testing center and they are not clear with that, which I find equivocal. About 2 months ago I developed flu like symptoms on a weekend and out of caution decided to take a COVID-19 test to avoid putting my roommates at risk. I Googled COVID-19 testing centers around me and Roper St. Francis popped up. They happen to be less than 2 miles down the street and I decided to stop by the next Monday afternoon. I checked in and informed them that all I wanted was a COVID-19 test. This was my first time getting tested for COVID. They take me through the process, I fill in the paper work and provided my insurance information. All along I thought this was standard, just like many other hospital visits where they take a patient sample. I went in and they took vitals, which seemed surprising to me because I thought they would just take a swab once I checked in. So I'm wondering why do they need to take my bp and such and all I asked for was a COVID-19 test? I am assigned a nurse practitioner who looked at me and at some point even suggested that 'I can write you a prescription'. At that point I figured something was fishy and her writing me a prescription would mean billing my insurance more and I told her - NO I JUST NEED A COVID TEST. A few months later, I got a bill and I was shocked. They billed my insurance more than $300 and informed me that, I first had to been seen by a physician who ordered my test. So, basically a doctors visit! Seriously? When I walked in, I told them all I needed was a COVID test. I didn't need a physician to evaluate me and tell me that I needed a test. If they were very clear, I would have easily gone to Walgreens or another COVID testing center where my insurance could cover all the cost. But now they want me to pay almost a $100 which my insurance didn't cover. I believe this kind of practice is very intentionally misleading to unsuspecting patients and needs to stop. But the nurse practitioner was nice.