Jet's Pizza

Dino Dziljaj

Pizza is delicious but extremely over priced. Spending $14.99 on a cheese pizza still seems outrageous to me knowing (from other franchises) how much they actually cost to make. (Worth triple?) Staff is always very friendly here which combined with the food quality will keep people coming back tho, maybe just not as often and they would otherwise.

Kevin Siegrist

After having sustained them during the pandemic, and they me, as well, I am disappointed that there pricing has risen so drastically. Their cost increases have me shopping pizza eslewhere.

Marlene Walczak

Will only go to this Northville Jets! Very friendly and accommodating!!! I messed up on my order. They fixed it immediately and rushed the order through!! Then they brought it out to my car for me. They just did it I didn't ask them to do it! Great place for pizza!!

Rayna Reid (Anyar Dier)

UPDATE: I'm moving this to a 4-star rating because I received a callback from the Operations Mgr. on 1/17/22 offering a replacement meal. I'm moving this to a 4-star mainly because it's unheard of for a restaurant manager to reach out about a complaint, and I truly appreciate this. It shows that they actually care, which is unusual for most places esp. during this COVID epidemic. I do understand that people make mistakes, and I'm looking forward to a much better experience with Jet's of Northville. Also, the Operations Mgr. did mention that they recently had a policy change where the Jet's Wings are no longer dipped in sauce. The sauce is now provided on the side. ****************************************************** ORIGINAL REVIEW: Recently moved to Novi. Have consistently ordered from Jet's for many years. Never had any problems until dealing with Jet's-Northville. Understandably, mistakes happen, but mistakes have consistently happened each time I've ordered from this location, so it does help to read BAD REVIEWS. It's unclear if the problem at this location is staffing/training-related or just bad attitudes: - 1st Order - Wanted to pay by phone and leave tip, as I always do. Was told I could pay the delivery guy. (Never heard this before, but oh well.) Delivery guy arrives telling me he can't take bank/credit cards. Fortunately, I had 40-some dollars in my purse and paid by cash, still leaving a tip because it wasn't the delivery guy's fault. - 2nd Order - Requested a Jet's Pizza, Jet's bread, "Bone-in Jet's wings" with "mild sauce". Instead they brought me "Boneless" wings" dipped in "BBQ sauce". - 3rd Order - Last night requested a Jet's Pizza, Jet's bread, "Bone-in Jet's wings" with "mild sauce. They brought the Jet's wings with mild sauce on the side - we had to dip the wings ourselves, while the Jet's bread was so horrible it's still sitting in the box waiting to be thrown out. It didn't taste anything like the Jet's bread we're accustomed to. It was as if all the seasonings and cheese were missing, and the texture was also different. There were also pieces of Jet's bread thrown into the box as if they came from another box. There was also no pizza sauce, as requested, for the bread. Sadly, this will be my last time ordering from Jet's-Northville.