Carracino's Auto & Truck Service

amit priyadarshi

If you don't care about your safety, then only you can take risks going to carracino's auto & truck service. After coming home, I found one lug nut was missing in three of my tires and when I message the owner, she said that "It is documented in our system that you were missing these lug nuts. Roy the mechanic explained this to you.". Honestly!! You will handover car with missing tug nuts after paying $2000 in repair cost. The mechanic never mentioned anything to me. Lisa also mentioned that she doesn't care if the customer reports this to BBB or police. BEWARE before going to this place and Lisa never returns phone calls or take no responsibilities whatsoever and she also shouted at me with attitude. NEVER returned phone calls, such a joke, plus repair cost was not cheap either. Again, if you care about your safety stay away from this repair shop. I am taking my car to the dealer to double check all their repairs to make sure my car is safe to drive. I wasted my time, money and mental sanity going to this shop. SIMPLY STAY AWAY

eric ferrer

Great atmosphere, pleasant to talk to one phone and in person. Lisa is very helpful went above and beyond to help me and make me very happy. Knowledgeable on service and warranty. Would highly recommend them and will always be bringing my diesel truck for service to them.

C. G.

Nice & friendly people BUT when it comes to actual car work I would suggest another place. They had my car for 7 days diagnosing overheating issues . They finally called on day 6 to say they had no solution but was charged 140 for them checking it out anyway. Okay. Vehicle still overheated on the way home... Was also told I'd receive an invoice for other issues the car had in an email that day but 5 days later still no email lol. Took it to IMG in Union the next day and they replaced the faulty temp sensor and thermostat it needed. (And at a cheaper hourly rate). Don't believe the stars, read the reviews...

Psyam. P. Bernard

Places like these are reasons why certain car owners like myself, dread sending their vehicles to the mechanics. Why, simple, the way you remembered how you left your car isn't how you get it back. Two major issues I have experienced dealing with this location, which SHOULD NEVER HAPPEN!!!!!. I left my car with the power lock buttons functioning, the same day I retreived my car is when i noticed the buttons stopped working. Okay, I called they say come Monday. Then I noticed a few things out of place, I thought would be normal if work was actually being done. Now I am no mechanic by any stretch, but I can guess that if you are ONLY running a diagnostic, you don't have to remove any items with the vehicle. So I place everything how I left it and to my surprise I notice my box of gloves are missing. I was beyond livid, because you have to place your trust in these places thinking they'll respect your property as if it's their own but that wasn't the case. So being that I was coming to this place today, I was going to kindly ask for my gloves after they fixed the issue they messed up. 😒 I was too hot so I went into the bay where these guys work and LO AND BEHOLD, WHAT THE PHUCK I SEE ON OF THEIR TOOL TABLES, MY DAMN GLOVES. So I kindly ask for my gloves, and the mechanic who STOLE IT, try to chat me up like I didn't know the con...so to you all, be extra carfeul of this. Better yet, find another honest place....🖕🏿🖕🏿🖕🏿 carracino auto repair