Tiffany & Co.

김중식

Radia. She was so kind. And we got the champagne for celebration. Thank you souch!!

jgold5

Purchased a platinum bracelet from Tiffanys less than a year ago. The clasp broke and Tiffanys will not honor the warranty to repair it free of charge. Not quite the quality I expected.

carolyn hurst

Ms Cherrelle not sure if she gave me her correct name; she was not professional. She insisted that our communication was a misunderstanding, I explained to her I have only one name in their system. She mentioned that their system isn’t a good one. The reason for the conversation….she came out with my merchandise that I had drop off for cleaning and an adjustment for a bracelet that I had purchased and two charms worth $500.00….for the charms my daughter bought me for my birthday. When she present me with my jewelry I said to her something was missing and she stated from the receipt this is all I have, once she figure it out she said I needed to be pacific . She kept saying….this is all of the merchandise that Tiffany has in my name. I explained that something is missing but she continued to say that it wasn’t here. She asked me to call my daughter I said no I drop it off, which was a new bracelet I bought here recently, she said this is what the receipt is saying. I said to her I know what I brought here. I am not mad about the miscommunication what I am disappointed about she kept saying to me about ten times it’s a miscommunication. Please stop saying that it’s a communication problem. The reason you’re here people like me who pays your salary . Do not go back and forth with customers. We may not be always right but at lease make us feel as though we are always right. I worked retail for 15 years in management, so I know how it goes. I will continue to shop at Tiffany just want allow her to service me.

Stewart Singleton

Very attentive staff proving that customer does continue to exist.