Kay Jewelers

Category: Jewelry store in Atlanta, Georgia

Address: 2860 Cumberland Mall Ste. 1150, Atlanta, GA 30339, USA

Phone: +17704357537

Opening hours

Sunday: 12–7PM

Monday: 11AM–8PM

Tuesday: 12–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Anastacia Modo

Oct 22, 2022

Pathetic attitude, they hung up on callers, just poor service.

Taylor Moore

Oct 10, 2022

Bad customer service to the point I refused to purchase something that caught my eye because the chick had such a ugly attitude. No thanks lol

Samantha Laird

Sep 19, 2022

BE AWARE. My friends are too nice to do this, but I’m not. They sent their engagement ring in to get a wedding band designed to fit perfectly. WELLL they LOST their engagement ring! Went in to talk to them and they “refunded the wedding band purchase” but they have to “call them on Monday (today)to discuss the engagement ring” absolutely unacceptable and inappropriate. And guess who did not receive a call?! They always dreamed of handing down their original engagement ring to their children and generations to come. But now that is ruined because of carelessness. DO NOT SHOP HERE

Diana Lois

Aug 13, 2022

Bad costumer service. The guy was mad because we wanted to clean our rings and he was only willing to sell.

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Does Kay Jewelers Outlet engrave jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet replace watch batteries?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay personalize existing jewelry?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay do jewelry consultations?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay engrave jewelry?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay clean jewelry?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay repair a ring?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

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