Address: 1905 Scenic Hwy N #4000, Snellville, GA 30078, USA
Phone: +17709785806
Sunday: 11AM–6PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–7PM
Ricardo “Zan the Meximan” Melendez -Trueba
When trying to find out how long will it take for the pharmacy to order my medicine, the tech got upset and hung up on me. I’ll stick to Kroger thanx.
Katia Calero
They never have the medications ready, and everyone has an attitude. Very poor customer service.
O C
My doctor called medication at 9 am. I called throughout the day make sure its covered. At 6 pm I show up and pharmacist said they have to order it. They waited 9 hours to tell me that. I could have transferred it. Poor customer service leads to poor patient outcomes. I have to suffer for one more day. Unacceptable. There are 2 techs helping out. Learn to delegate.If she would be more efficient and customer service oriented , my experience would have been better. Too busy is not an excuse. Its poor performance. They need more customer training because there a bunch of better places to go get meds.
Despain
Terrible service twice in a row. The first time, I decided to forgive just because we all have those days where we can't keep up with the volume. Fine. First time were late getting my prescriptions and I had to wait 30 minutes. No big deal. Sent in a prescription yesterday to be ready by today at 10 AM. Got a text notice on my phone stating it was ready for me to pick up at 10 AM today, but since they were behind last time, I decided to wait an hour and thirty minutes. Stopped by today, told me they hadn't gotten it ready yet because they were doing flu shots and they're behind. Then why send me a message at 10 AM stating the meds were ready to get picked up? Now I won't be able to get them by 1:30 PM at the earliest, and this is medication I need. It's a shame. I decided to give Publix a chance since CVS is charging an arm and a leg for medication and every dollar counts right now, but I'd rather just try Kroger next time.
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Yes. Publix Pharmacy can help with specialty medications for cancer, hepatitis, and inflammatory diseases. Once your doctor sends a prescription, we’ll contact you to begin our patient onboarding process. Visit our Pharmacy page to learn more.
Walk-In Care is a telemedicine service available at select Publix Pharmacy locations that connects customers with a licensed healthcare professional in real time. Publix partners with hospitals around the Southeast to provide Walk-In Care, a third-party service. Walk-In Care offers treatment for non-emergency medical issues such as allergies, sinus infections, earaches, bug bites, colds, and more. Available for patients ages two and older. Visit our locations page to find a store where Walk-In Care is available and ask a pharmacy associate to assist you.
Publix Pharmacy is currently administering shingles, pneumococcal (pneumonia), tetanus shots, and more. Visit our vaccine page to see a list of the vaccines we offer.
The Moderna vaccine and the Johnson & Johnson vaccine are available to eligible individuals ages 18+ at Publix Pharmacy locations. The Pfizer vaccine is available to eligible individuals ages 12+ at all in-store Florida Publix Pharmacy locations and select Publix pharmacies in Alabama, Georgia, South Carolina, and Tennessee, while supplies last. The pediatric Pfizer vaccine is available to eligible individuals ages 5–11 at select Publix pharmacies, while supplies last. Publix has a limited supply of the pediatric Pfizer vaccine.
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