POSH Nails & Spa Snellville

Ambrianna Holiday

You know that feeling where you’ve been working and standing on your feet all week and you get excited about going to get that pedicure with the massage? Well image you finally get there and the “ nail tech” gives you a rush job with no effort. I was just crushed. I’m so tired of going to these places and having them take my money after rendering a sorry service. The pedicure lasted 23 min smh. Now I have to pay another $30 to go somewhere else and have them do it right.

Paulette Sylvain

I would give zero stars if I could. Anyone can request a picture to see the old gel polish that became disgusting looking in two days… I returned to have fixed, they charged me for removing their polish & the fixed job was worse…. I will never EVER return…. They never even offered a service for my time, 2-trips…. NEVER AGAIN

Ty Sharon

I have been a customer since it was mega nails (customer since 2015). After my treatment today I will never return. If anyone ask me I will explain that “the level of customer seems is sub par. Every time I go (even with appointments) I’m left to wait. When ever I try to get answers as to the wait time or explaining why I’m not waiting another few minutes ; they begin to act as if they don’t speak English. Today the man with the make up and the older lady at the front desk ignored me after I waited 45 minutes. They Ignored my daughter and acted as if they didn’t understand her either after I walked out. Yet, there was no communication barrier while taking her money for her manicure. I think they expected me to be serviced after her while I said initially we wanted to be seen at same time. If they said they couldn’t I would have come back another time. Someone set up as if they were going to see me at the same time. The woman left me to do a pedicure and ignored me. I’m sick of the lack of customer service. I will not go back. If you expect any level of quality customer service , do not go to posh nails. Bella is the best they have since Tiffany left.

Tisha

Came here with my daughter and mother in law! Service was great from start to finish. We had a 3pm appt on Sunday and were seated for pedicures by 2:50pm. We all had pedicures and my daughter got acrylic for her nails. The parrifin treatment was new and something we had never heard of when getting pedicures. We all loved the special attention and care done with our pedicures. The environment was nice and staff was friendly. I gave 4 stars because 2 of the pedicure staff people were whispering and laughing during our pedicures which made us feel slightly uneasy even if they are talking about something completely different. I suggest to save the side chat for when you are not working on your customers or at least do it in a manner that does not look shady or as if you are being disrespectful to your clients. I hope to return soon for more services such as massages and eyebrows.