Massage Envy

Category: Massage spa in Atlanta, Georgia

Address: 3495 Buckhead Loop NE Suite 225, Atlanta, GA 30305, USA

Phone: +14048693689

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–7PM

Reviews

Sharing

Aug 16, 2022

Attentive and friendly environment

FloydAtl

May 21, 2022

Each location is a separate franchise. So they're not consistent from one to another. Also I've been trying to put my membership on freeze for 2 weeks and they never call back. Think of it as the Walmart of Massage

Terry Felder

May 15, 2022

So clearly the complaints about this particular Massage Envy, get the same response, and directed to a Facebook site. If this location is your first experience, it will forever taint your impression of this company. Just so happens, this was the straw that broke the 🐫 back. Since moving to this state in 2018, I've had far too many bad experiences with reputable companies. Empire Carpet did not live up to their standards, extremely poor workmanship, MAACO is the all time worst paint job EVER, now Massage Envy. The absolute worst thing is, when you call their corporate number, they either lie about a manager contacting you, or you are sent in circles until you give up. That's 3 strikes, I'm out.

Maria Columbus

Apr 12, 2022

I went by the location to cancel Membership because I relocated. They informed me I had to cancel via email. I did that but wasn't given any specifics. I emailed them requesting cancelation. They replied a day later asking for my phone number to cancel Membership. Of course I didn't see email. They charged me for another month and won't refund me money. The problem is why not just type in my name since I gave it to you in the email and why do I have to email and cancel when I was standing directly where the email was going. I don't like gimmicks when it comes to my money. It was a simple request which now cost them a customer. It's not much to them I'm sure but it's everything to me. Buyer please beware of businesses like these.

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Questions & Answers

How long is a facial?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Oct 14, 2021
Massage Envy | Aug 15, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 14, 2021
Massage Envy | Aug 15, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 14, 2021
Massage Envy | Aug 15, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Is this open today?

Shiva Krishna | Oct 14, 2020
Queen Keturah | Oct 14, 2020

Yes

Is it appointment only?

Jerry P | Oct 15, 2018
Dee Jay | Oct 15, 2018

They have walk ins

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