Massage Envy

Category: Massage spa in Atlanta, Georgia

Address: 2999 N Druid Hills Rd Ste 130, Atlanta, GA 30329, USA

Phone: +16783992311

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–6PM

Reviews

Kathy Brown Taylor

Aug 12, 2022

This location when I arrived had very poor customer service. The lady who worked at the front desk displayed a certain level of prejudice as though I did not belong there.

Eve Davis

Jul 12, 2022

The service by the technician for the facials do great job and are very professional. I called in to ask about my cancellation, turns out this was not my home location which I didn’t know because it was no longer on my account. The receptionist on 7/12/22 at 9 in the morning must have had a bad day or lost her mind. She had the Nerve to say I couldn’t/shouldn’t be upset. Then tried to give me some bill story about it canceled because my 12 months were up which is a lie, I definitely started to get charged a higher amount and got an attitude.

Marcia Stewart

Jun 24, 2022

I had a 1hr Deep Tissue massage today...it was wonderful. I highly recommend the place.

Adrenna Maddox

May 8, 2022

The customer service was horrible 😑!! They were out of everything. And they need to open the inside drive thur was a nightmare as usual. I rarely stop at this one on Lavista Rd .

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Questions & Answers

How can I cancel my membership when no one at the facility will answer the phone or return phone calls?

Karen Kilday | Mar 18, 2022
Meltz Down | Mar 18, 2022

I guess keep calling. They answer when I call to make appointments. They are a little short staffed, I believe. Good luck!

How long is a facial?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Oct 14, 2021
Massage Envy | Aug 15, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 14, 2021
Massage Envy | Aug 15, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 14, 2021
Massage Envy | Aug 15, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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