Kay Outlet

Category: Jewelry store in Hershey, Pennsylvania

Address: 85 Outlet Square A, Hershey, PA 17033, USA

Phone: +17175349836

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Christopher Twiley

Sep 18, 2022

I occasionally have purchased items from this store or have my watches adjusted. I would say most of the staff is very nice and helpful but the manager there is always curt, appears unhappy to be there and semi-rude. Definitely don't nd appreciate the unhelpful attitude and today was my final visit to this store.

Ashley Weldie

Mar 8, 2022

I went there with a question about a ring I have that wasn't from Kay's. The woman that helped me, answered my questions. Very nice lady!!

Danny Wareham

Mar 6, 2022

The salesperson Erica is the best salesperson I have ever encountered in my life. Hire more people like her. She makes me want to come back just to deal with her. I'm glad I came back. I didn't want to come back ever again after dealing with Kelly (the manager). I'm glad I did. Erica made the experience much better. I changed my rating from 1 star (should have been zero) from my dealings with Kelly to a 5 star rating, which is well deserved due to my experience with Erica. I hope you work on commission. Everybody go and ask for Erica, get her more commission, she deserves it. (I don't know if they make commission or not, but ask for her anyway. You'll be glad you did.)

Michael Hanners

Jan 9, 2022

Staff was extremely helpful and nice! Nice selection of jewelry with good prices

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Questions & Answers

Can Kay Jewelers Outlet repair jewelry?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.

Can Kay Jewelers Outlet appraise jewelry if it was purchased somewhere else?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet can appraise jewelry regardless of where it was purchased. Kay Jewelers Outlet offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers Outlet’s website.

Does Kay Jewelers Outlet do jewelry consultations?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers Outlet inspect jewelry?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers Outlet repair watches?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay Jewelers Outlet clean jewelry?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet can professionally clean jewelry for free.

Does Kay Jewelers Outlet personalize existing jewelry?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers Outlet?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, diamond trade-ins purchased at Kay Jewelers Outlet are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers Outlet do custom jewelry design?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers Outlet can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay Jewelers Outlet repair a ring?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay Jewelers Outlet engrave jewelry?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

How long does it take for Kay Jewelers Outlet to resize a ring?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Kay Jewelers Outlet can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers Outlet resize a ring?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay Jewelers Outlet?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

No, most Kay Jewelers Outlet locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers Outlet replace watch batteries?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers Outlet for restoration or repairs if it was purchased somewhere else?

Kay Outlet | Jun 15, 2022
Kay Outlet | Jun 15, 2022

Yes, Kay Jewelers Outlet will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

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