PhoneFixation

Lois Pastur

I was able to just sit back and relax while my iPhone's cracked sceeen was replaced. Highly recommended! PhoneFixation is great!

Todd Stewart

I was a little nervous to try this service for my son’s damaged iPhone, but I couldn’t be happier with the experience and the results. The technician was friendly and was done in 10 minutes! The phone looks great and we saved at least $50 compared to the alternatives!

Akiko Capalla

Made an order for a screen replacement and didn't get called back when it arrived, so I had to make the call myself. The employees didn't give me a price range until I had to ask myself. They didn't maintain confident eye contact or greet me when I came in. Good quality on fixing my screen. I filed a complaint so hopefully things will improve should I need their services again. They did make up for their disservice by not charging the screen protector I needed. I will give them second chance but hope they will value my time as much as they do theirs.

Kyle Brooks

I called phonefixation a few weeks ago inquiring about fixing a cracked screen on my Nexus tablet. They said they could have it replaced the next day, I was very excited. I bring it in, he looks at it, and it ends up being the 2013 model, not the 2012 I thought it was, no biggie, I just have to wait another day to get the new screen. The new screen arrives but it is defective, so they have to order another replacement. There is no estimate they could give me as to when it would arrive, but whatever, it is an older device, I get it. I'm still 99% satisfied with them. I FINALLY get a call 2 weeks later telling me my device is fixed and ready to be picked up. I live in the city so it is a good 30 minute drive for me. Their posted hours are 10-7 for Monday to Friday. I arrive at 6:05pm and they are closed up tight. I call the other location as to inquire about the hours and they say "yeah they close at 6" I'm skeptical because I was pretty sure I had called them after 6 before and they answered, so while I'm upset they weren't on top of updating their hours on Google (I have an update pending for your weekday hours, you're welcome) that I wasted a good amount of gas. Oh well, I'm still 80% satisfied, My device is fixed! I can't wait to get it back! Which brings me to today and the attached pictures. Yes, the screen is fixed-ish, but at what cost? It doesn't sit flush with the casing because they straight up chipped away at the casing. It would appear they didn't even try to use a heat gun to weaken the adhesive. I could buy a replacement screen online and do it myself for $25, I paid them $65 thinking that they are professionals and do stuff like this all the time, so they will be much better at it. After looking at these pictures you can see, that no, they are no different than any other joe schmo trying to have their hand at trying to fix something by watching a video on YouTube and hastily having a go at it. Very disappointing, would not recommend.