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Category: Assisted living facility

Address: 8000 Bass Lake Rd, New Hope, MN 55428, USA

Phone: +17635315000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Amanda Kascmar

Jan 6, 2022

This was the worst nurses I've ever encountered. Probably why they had one of the most deaths from Covid recorded in the United States. When my grandmother was dying, our family asked for them to call the on-call doctor to get her medications for her pain. They refused, probably because of the additional paperwork it would require over the weekend. When we got frustrated, that grandma wasn't being treated, they kicked family members out of the facility stating visiting hours. She could've ended up dying without anyone by her because of their laziness. And the customer service of kicking family members out of their dying ones bedside made me sick and still does to this day. I hope they close for everyone's sake.

McCallion Stark

Jun 5, 2021

Dry clean establishment - the front of house is very nice and updated but the rooms are pretty tired. My Dad is getting good care there either way though!

Karen Larsen

Feb 16, 2021

Do NOT send your loved ones to this place!! Terrible. If you want to be hung up on, told that they are too busy or want to talk to people that you can't understand.........have at it. Still waiting for all the records and documentation after my father was in there for less than two weeks for "Rehab" and was expected to be home in 2 weeks and he passed away ALONE!!!! As I said, we are still waiting for all the records and documentation!

Kathleen Flaherty

Apr 30, 2020

My father has been a resident in the memory care unit of this facility for the last 6 months. He has recently passed, but I had a great experience with the staff and they truly cared so much about my dad. I was broken hearted when we had to make the decision to move him to a nursing home and It really helped to know the staff was so good with him. He would light up when his favorite staff would come in to help.

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Questions & Answers

do you have exstended stay for residents if so do you have the phone number?

becky roy | Apr 17, 2022
Saint Therese Senior Living of New Hope (Owner) | Apr 18, 2022

Hi Becky, yes we do have extended stay, respite apartments. Please give our main phone number a call. Thanks.

What time does St Therese gift shop open

Deborah Loveless | Apr 19, 2022
Anne Therkelsen | Apr 20, 2022

I'm not sure that the gift shop is open during the pandemic to people who don't live there. However, you should call first to find out. That way, you can be certain that you know what the procedures are for you entering the building and then entering the shop. We want to keep everyone well, you included, during the pandemic.

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is there a service road to get out and not going on bass lake road?

Phyllis Christenson | Apr 17, 2022
Saint Therese Senior Living of New Hope (Owner) | Apr 18, 2022

No.

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How do I register to visit a patient

Bob Larson | May 17, 2021
Alan Berneman | May 18, 2021

You have to call at least 12 hr before and then self check when you sign in.

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How much do you charge for one bedroom apartment?

Sally Bein | Apr 17, 2022
Saint Therese Senior Living of New Hope (Owner) | Apr 18, 2022

Monthly statements not only reflect insurance and medical benefits but they demonstrate lifestyle preferences, including: location, apartment size, dining habits, television and internet service, personalized in-home and health care services and more. We suggest setting up a tour so we can get to know your needs and interests. Together we can determine accurate rate information specific to you. Schedule a visit today!

Can you please send me my TB test results

Beverlyn Roberts | Apr 17, 2022
Saint Therese Senior Living of New Hope (Owner) | Apr 18, 2022

Hello, Beverlyn. We appreciate you taking time to make an inquiry. Please call us directly so we can connect with you and ask for Joelle. Thank you!

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Do you offer regular/daily physical therapy for patients.

Sharon Wahala | Apr 17, 2022
Saint Therese Senior Living of New Hope (Owner) | Apr 18, 2022

Yes.

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When are visiting hours?

Carolyn Behrendt | May 17, 2020
Saint Therese Senior Living of New Hope (Owner) | May 18, 2020

Hello! We encourage family members and friends to visit whenever a resident would like! You can call our reception desk for more information: 763.531.5000!

If you dont have a cna will you apply?.do you employ people withiout experience?

Damaris Kemunto Orina | May 18, 2018
ron martelle | May 19, 2018

There is a class and state skills and written test you have to pass

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Hi is there openings for full time?

Damaris Kemunto Orina | May 17, 2020
Saint Therese Senior Living of New Hope (Owner) | May 18, 2020

Absolutely. Go to www.sainttherese.org/careers to review and apply for postings.

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