Montefiore Hutchinson Campus

Jesus Marquez

Great

FREDRICA WASHINGTON

I had surgery and was shown very good care respect and support pre op and recovery thank you nurses you are the best

Alex Morales

I usually have great things to say about my visits to Montefiore. I am in hutch ll. My appointment was for 10:45. I am here for pre admission testing for surgery. I walk in and I am told to sign in at the desk at the end. I do that. I come back to the person and she asks me if I have signed in I tell her yes. Then I tell her that my appointment is in 5 minutes she says there are people in front of me and to sit down and they will call me shortly. Do appointments even mean anything in this section. I wait patiently and a little after 20 min I approach her again. I asked her if appointments mean anything here and she tells me the same thing and I tell her I’m just trying to ask questions and I felt that they were being ignored. She tells me again there are people in front of me and as soon as she’s done registering me she would call me and that there were other people in front of me and the sooner I let her do her job the faster I will be called. I was finally called around 11:28 only to discover I had no paperwork for blood work. I now have to wait till that goes through. I feel the sign in should be don’t right there when you see the ladies. It should be right next to them and they should try and register you when your right in front of them. At the very least there should be some sort of communication for those that have questions. They should not be ignored. Especially if it’s someone’s first time. Communication is important and spitting out the same thing to everyone who stops by your desk is not helpful. The person who finally attended to me was polite and answered all my questions. Hopefully I will get out of here soon. It is now 11:41. Just about an hour after I got here. All this wait just to draw blood and the order is not even in yet.

Ayja Cordero

Dr. Voleti and his team are GEMS. I went for my first surgery today and everybody made me feel comfortable from the moment I walked, to the moment I got into my ride home. The facility was pristine! I usually don’t use hospital linens, but I had no second guess about it after seeing how well kept the facility was! The staff is wonderful, everybody was very nice and patient with me. I was told to take off my jewelry and I inquired as to why when it was my knee getting worked on, the woman (didn’t get her name) didn’t get an attitude with me, she was very understanding of my concerns and literally stood and held the container for me while I took my many piercings out. Nurse Sanchez did a phenomenal demonstration on how to use crutches. This is by far the best experience I’ve had as a patient at Montefiore and I would recommend this doctor to anybody who is having knee troubles. Thank you so much for today Montefiore team! -Alliyah J.