Coleman Health Services

Taylor Johnson

Two weeks ago on the phone I was told by Denise that she would send me the intake paperwork so that I could complete it before my “assessment” and that if I got there by 8 I would have an appointment. This was never sent to me even though Denise had my contact information so that she could send me this and she never followed up to tell me she couldn’t sent it to me. Fast forward to today when I was suppose to have this assessment, I got sent TWICE by Summa employees to the wrong locations. The first time at which the desk representative called the correct location to tell them I had come to the wrong location and notified them that I was on my way to the correct location because they said they would get me in. Of course upon showing up Denise suddenly changes script saying she can’t do anything for me, that after the call she moves on to the next client, and no follow up was necessary because “you’re not a client, you’re not a patient, you’re not it” so no notification is necessary. I find this treatment, tone and patient care AWFUL especially for mental health services.

tyler jones

They made do a diagnostic assessment and the person I talk to closed it out couple weeks later I have a p.o telling me I didn’t complete the program

teonna richards

I'm over this place. I've been waiting approx 6wks for them to complete paperwork that my Dr office has sent over atleast 3 times now. I've been more than patient and I'm not booking another counseling appt. until my forms are returned to Summa. And as far as counseling services go it hasn't made an improvement on my life tbh. I'm going to start looking elsewhere.

vivatron 13

Super nice and therapy and Jenn don't feel like The hour flies by, like having tea with a friend.