Address: 1705 Airport Commerce Dr, Austin, TX 78741, USA
Phone: +15122150410
Alex Alvarez
One of the best experiences we have ever encountered,the customer service the cleanliness of the rooms. The gave us a room at the last minute request We're so great full. Thanks so much to Nobe at the front desk
Paul Mueller
We were pleasantly surprised by the huge room we had. The hotel is fairly new and well cared for. The only issue was the blinds in our room didn't open (chain was broken... not a big deal for a 1-night stay). The staff was friendly and helpful. We originally tried to book another hotel, but it was full & we were offered to stay here. We would stay here again.
navid ghannad
Not possible for early check in despite Diamond status. We has to wait in lobby for an hour The room on first floor was well equipped and tidy but had a moldy smell. Breakfast starts at 6am which is a bit late being an airport hotel with many leaving prior to 6am for the morning flights.
Scott J Cessac
BEWARE OF YOUR VEHICLE! I stayed at this hotel and the hotel was nice but my vehicle was vandalized to the tune of $6000. I called the hotel to speak to the Manager and I was told he would call me back. Nothing. I filed a concern on the Hilton website and I received a call from the Manager within 2 hours. I asked what Hilton is doing to protect customers safety and vehicles in the parking lot and he said there is a patrol that monitors all of the hotels in the area. Not sure what that meant. I asked if there was video footage of the parking lot and he said not where I was parked. He really provided nothing. If you value your potential safety and vehicle in crime ridden Austin do not stay here. I am a Diamond Member and was offered little to no assistance. A half hearted call from the Manager and no call from Hilton. I will be changing hotel chains as there are many out there that provide parking lot security for your valuable vehicle.
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