SpringHill Suites by Marriott Hampton

Lisa Marie

We are in Hampton visiting from Texas and got some real Texas hospitality. There are 2 people that went above and beyond during our 4 night stay here. It was the night crew Jeanette and Ritchie. Even after a few hiccups and serious confusion that WE caused, our stay was fantastic. Huge shout out to those 2 that kept it professional and stayed polite throughout the whole ordeal. These are the types of employees that need to be valued! Other things that are important to mention is the rooms are clean, housekeeping actually cares. Pool is taken care of and breakfast was fulfilling. Also the location is great! Walmart is down the street, and lots of restaurants around. This will be our place of rest on our next visit here.

Ann C

The cleanliness and status of the room was very good, but the configuration of the room was a little inconvenient. The toilet paper was hard to reach when needed, the TV had to be swiveled to be seen from either the main area or the bed, the ac was constantly running since the bed was cut off from the vent, and there was a light blinking above the bed (which was annoying when the lights were off, for sleep). Not sure if all the rooms are like this, but it was for mine

Elizabeth Morgan

Awful hotel. One of the worst experiences I’ve had in awhile (I’m a frequent traveler). The room smelled. There were stains on the sheets and the couch. The air conditioner was so loud you could here it out in the hallway from our room. The front desk staff was very unpleasant and I felt like a bother checking in. The breakfast staff was even worst, I asked for more cream cheese packets and she talked to me like a child and was so rude when I asked if there were any more. I will never be staying here again and cannot recommend this hotel to anyone.

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Buyer beware! Stayed here recently as it's one of the few hotels in the area that allows pets. Next time we'll go the Airbnb route. Our room was dirty, the couch had what I hope was mud stains on it, and the walls are paper thin. Had to call the front desk both nights due loud neighbors and kids running up and down the halls. The back door to the hotel was broken which made taking the dog out extremely inconvenient. Front desk and security staff were rude when I asked to change rooms in the middle of the night due to the noise. Will not stay here again and would not recommend it to anyone.