Cox Communications

Category: Cable company

Address: 1550 W Deer Valley Rd, Phoenix, AZ 85027, USA

Phone: +18887519138

Opening hours

Sunday: Closed

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–6PM

Reviews

Stylish Muck

Oct 6, 2022

Piece of Shittake mushroom cable and internet. Why does it keep cutting out!!!

Sean Horgan

Oct 3, 2022

Wasted 4hrs talking to support and mgmt - cox txt said 15% of my data was used IN A DAY. A day I wasn't even there and have IP location info to prove it. I'm in HIPAA managed IT, and a former ISP employee. 190gb of anything was not used, and the help desk even said it showed 76gb was used. That's not 15%! And yet they cant help you, show you where the actual numbers come from on their end and just keep pushing that you purchase more data. Never had an overage in 3 years, same workload. Cox is crooks that do nothing for their people and I'll be sure to remove them from all our offices as well.

MARK GARCIA

Oct 2, 2022

Y'all need to watch out who you contract to provide tech. This blue dodge mini van almost ran over some pedestrians on the crosswalk speeding more than what they should with your logo on it!!! 59th/Glendale area!

jason mcclure

Oct 1, 2022

Ordered there best internet service and was told some one would be out to install it on Saturday. On Friday before the install I got an email stating that my order was canceled so I called and the phone rep was very rude and said he doesn't know how it was canceled. I never canceled my appointment. Now I'm with our internet for another week! This store said they would call me after I went in to talk to them about canceling my appointment with out talking to me and then never called!! Wish I could get a different provider but there the only service in my neighborhood!! Very poor customer service and it takes 30 min to get anyone on the phone!

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Questions & Answers

Does this location accept payments via kiosks

Raymond Gehring | Jan 15, 2022
Matthew Goit | Jan 15, 2022

Unfortunately no, you would want to Google "Cox Retail Stores" in your area. This is more like a business for employees only, to work from.

Can you drop equipment off at this location

Debbie Russo | Jan 15, 2022
A Google User | Jan 15, 2022

No, go to a cox solution store.

Can I go to this location to switch an account into my name and pay the bill?

Only One Hope | Oct 12, 2020
Gary Hallesy | Oct 12, 2020

Unfortunately, no. This is the call center location. You can go to any of the retail locations located throughout the valley.

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We are thinking of developing a small subdivision across the street from homes served by Cox. Who do I speak to to find out whether service will be available when the subdivision is completed?

Sheldon Sternberg | Oct 12, 2020
Carla Ivey | Oct 12, 2020

The business office. I dont know the number. Better yet" go there and someone in reception will know where to send you.

Is this call center location

MELISSA CASTRO | Oct 12, 2020
John O'Connell | Oct 12, 2020

Call Center and Engineering Operations.

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Why am I being charged for equipment I do not have, also I’ve been a great customer for 20 years and I never get any help only incompetent people who can never help. After all these years with you I am thinking of changing can you help me?

Joyce Leehey | Oct 13, 2019
The Avner | Sep 28, 2022

Cox is a corrupt monopoly. They pride themselves on screwing their customers with crappy service and then screwing them again with bogus charges. They COULD help you... but won't

can I subscribe to the Tennis channel only without subscribing to one of the sports packages?

Robert Lindsay | Oct 13, 2019
Naomi | Oct 13, 2019

No. You have to subscribe to the Sports Pack which is $10 dollars a month.

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Does Cox offer a robo call blocking service?

Thomas Simard | Oct 13, 2019
Don Palmer | Oct 13, 2019

Yes, their new digital phone service offers free robo blocking thru Nomorobo.

How to pay. Cash

Alam Stewart | Oct 13, 2019
Yesica Molina | Oct 13, 2019

This isnt a retail location

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what is the name of the VP of customer services so that I can communicate with the individual due to my on going frustration with my account thank you

stacy adler | Oct 13, 2019
Joe H | Oct 13, 2019

http://newsroom.cox.com/leadership-team

Is this a corporate office?

Big man Hoss | Oct 13, 2019
Beverly Gladstone | Oct 13, 2019

Yes it's a local corporate office, but not a store.

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Am I able to drop off equipment at this location? I'm aware of the call center, but I was given this address by a Cox employee for this purpose. Just want to make sure before wasting gas and time.

MrHallows | Oct 13, 2018
Beverly Gladstone | Oct 13, 2018

No, this is not an equipment drop off. Closest location to here is 7th street and bell

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Need address of Frank J. Esser, President Cox Communications

Al Plumlee | Oct 13, 2018
Jiri George Smerda | Oct 13, 2018

I am sorry, not able to help directly, but I'd recommend you try a skip tracing service. Will probably run you around $40.

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Hello. I was just wondering who do I get a hold of about a job application? I am looking for work and have three years of call center experience!

Elena Abbott | Oct 13, 2018
Christy Winans | Oct 13, 2018

You can apply online

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