Internal Revenue Service (IRS) Taxpayer Assistance Center

Category: Government office in Phoenix, Arizona

Address: 4041 N Central Ave, Phoenix, AZ 85012, USA

Phone: +18445455640

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Anne M Wood

Jun 21, 2022

You can't get help from anyone!!!

kay ღ

May 9, 2022

wish I could give 0 stars says calls are unavailable and try again the next business day because of high call volume, and that’s the only way for me to make a appointment. they literally don’t accept walk ins so ?? what else am I supposed to do here

Gwen Longstreet

May 9, 2022

There is an old saying ... sure you can trust the government ask any native American . I don't trust the IRS or the government which is why I claim exempt on all my taxes ; federal and state . They don't owe me and I don't owe them . And I don't file taxes . Don't let the government fool you . Know your rights . Read and be educated but not by the government . Don't be fooled .

jimmy garner

Mar 30, 2022

You cannot walk in so you have to make an appointment, when I call the appointment line or even try to speak to someone they say they're to busy to take the call.

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Questions & Answers

What is the best way to get someone on the phone what # please

Angela Marie Vega | Oct 13, 2018
Gary Clemens | Oct 12, 2021

Phone number to call? I filed in February and have not received my refund. No way to talk with a person... Number PLEASE????

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What is a good number to reach an actual agent at the IRS office i should of received my taxes no later than the 4th and still nothing. Please assist someone

Maria Elena Martin De Contreras | Oct 13, 2019
Jessica Ybarra | Oct 12, 2021

I have called went to the aite for Idverify and not working call to schedule appt no one answeres

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Does the IRS call overe the phone to say that you owe them and say the amount?

Teresa Burruel | Oct 13, 2017
Deborah Corona | Oct 13, 2018

No they will never call. If that happens it's fraudulent. Please don't give them any information. These scammers steal millions of dollars every year from egnorant people.

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How do i make an appointment

Cornia Ybarra | Oct 12, 2020
Soren Johnson | Oct 12, 2021

How do I make an appointment with the I.R.S.?

Can i walk in to request transcripts? or do i have to make an appointment?

Latishadawn Kinlichee | Oct 13, 2019
Joselin Ruiz | Oct 12, 2020

How can I make an appointment to go to the office?

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Why are the refunds taking along time to process

Fredrick Atokuku | Oct 12, 2020
Martin Pina | Oct 12, 2020

I did mine 8 months ago & still haven’t got anything

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Did anyone get a call from an area code of 816 and the guy on the other saying that I owe the IRS money and if I don't pay I will get arrested. Their scammers right??

Ariel Davis | Oct 13, 2018
Mickey Martinez | Oct 13, 2019

That is a scam. This is the information from the IRS website regarding those calls and how they handle it. https://www.irs.gov/newsroom/tax-scams-consumer-alertsIt is easy to get a DC number. It is a scam. Call the IRS directly.

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What number do I call to give change of address?

Summer Virgo | Oct 12, 2020
Jose chacon | Oct 12, 2021

Need change of address form

I put for my taxes direct deposit but I made a mistake put a wrong routing number, how can I change that..

Vicente Macias | Oct 13, 2019
Mickey Martinez | Oct 13, 2019

You should go into the office and speak directly with an agent.

What should i do. The man said my account will be frozen an they will take my check

Sunday Morning | Oct 13, 2018
kyu hwang | Oct 13, 2018

Make a payment plan. That's what I do almost every year lol.

Can I get my agi for a previous yr from the office?

Marcos Martinez | Oct 13, 2018
Jr Burch | Oct 13, 2018

Don't arrive there without an appointment. The agents are very helpful but the greeter will not even try to help you unless you have an appointment.

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Hello, can I go directly there or do I have to make an appointment first?

Denise Cisneros | Oct 12, 2021
Adan Montes | Oct 12, 2021

Nesecita ase a quote

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I did my taxes on February 12th and have not received my government money yet. What can I do to get some information on what is holding it up.

Tom Campbell | Oct 12, 2021
RICHARD MAXEY | Oct 12, 2021

Make an appointment

Why dont I receive a stimulus check nor my income tax, even when I filed married-jointly and injured spouse? Because i am not responsible for my husband's rears child support.

Veronica Salas | Oct 12, 2020
Rusty Heckler | Oct 12, 2020

Sounds like a question you need to ask the IRS. Any number of factors could be causing this, including good ol fashion red tab slowing up the process.

I have sent my paper filing on March 17, 2020 via certified mail. According to USPS it has arrived on March 19, 20202 at the correct IRS office, according to the IRS they have not received my tax return filing. I need to know what my options are?

nastaran barari | Oct 12, 2020
Steven Elliott | Oct 12, 2020

As the old saying goes.. "The Squeaky Wheel gets the Grease." Be the squeaky, grinding wheel and good luck..

Can i get copies of last yrs taxes.

Steven Zmijewski | Oct 13, 2019
Paul Lopez | Oct 13, 2019

They have to be ordered. Go to www.irs.gov. Not available at local office.

can l have my tex printed

fortnite street trends gdj | Oct 13, 2018
Mitchell Smith | Jun 14, 2022

can i make an appointment with the irs

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Will they provide copies of past tax returns?

Bill Tatro | Oct 13, 2018
SU | Oct 13, 2018

Make an appointment.

Does IRS tell you over the phone if you owe them?

Cathy Coronado | Oct 13, 2018
turtle mcgurtle | Oct 13, 2018

no, the IRS will not contact you through the phone if you owe them. this is a scam that has been heavily talked about on the news etc. do not give them money, thwy are exploiting you.

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need appt. do you accept walk ins

rosa martinez | Sep 12, 2022
David Arrington | Sep 21, 2022

They don't...you need to have an appointment

How/When will I get my 2019 refund?? It has been 3 years since it was sent and almost 3 sine I received a letter saying it was received by the IRS.

Sue Brannan | Jun 14, 2022
Carlotta Joseph | Jun 14, 2022

Call the IRS. I thought they were working on my 2020 taxes based on a letter they sent, turns out they never got them. I now have to submit a paper copy thru the regular mail.

Can I get my tax transcripts here?

Favor chikelu | Apr 15, 2022
Chris Scheimann | Apr 15, 2022

Yes but you have to have an appointment. And they won't schedule them there you have to call an 800 number

Can I get my identity verified at the IRS office ? Thank you

Lenny Leslie | Oct 12, 2021
Lenny Leslie | Oct 12, 2021

I appreciate your help

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I filed in February it is now August I can't seem to talk anyone have not gotten anything back can't even make an appointment WTH do I do??

Jarome Bigler | Oct 12, 2021
Ardapony Jewelry | Oct 12, 2021

A month ago the IRS released a statement say that they are back logged in sending checks out. Stimulus and Tax return's are delayed. IRS says due to Covid, we acknowledge many are still waiting for returns sent earlier in the year. Ask the public for their patience.

Is the office open for public or do you have to make an appointment.

daisy duran | Oct 12, 2021
Osmany Martin | Oct 12, 2021

You have to make an appointment, but if you go and are patient they'll attend you

Are we getting a 4th stimulus check?

Dawn Bigelow | Oct 12, 2021
Ardapony Jewelry | Oct 12, 2021

They are talking about it. Others are still waiting for their 3rd stimulus check. IRS is behind even behind with filed taxes and their tax refunds.

there was a problem with my birthdate so i fixed everything with SS office but IRS hasnt updated my info and i did mail in my tax papers before the deadline but still nothing. There is no info available on the Get MY Payment tool...what do i do?

renita bahe | Oct 12, 2021
Kenney Ford | Oct 12, 2021

I filled in February and still. Waiting Is America broke ???

I overpaid. How do I get that money back

Mark Palombo | Oct 12, 2020
Ricardo Martinez | Oct 12, 2020

Your not

Is this place open?

Curtis Harris | Oct 12, 2020
Jacob | Oct 12, 2020

I don't know i just did it online

Are they open?

Chrissy H | Oct 12, 2020
O'Zandra | Oct 12, 2020

No

Do you perper taxes for seniors and what days @ times do you. Need a appointment Places near w McDowell

Brenda Carter | Oct 12, 2020
Gary Compton | Oct 12, 2020

Yes or no

Am i able to get. W-2 FORM from the irs office?

Jhatziry Davila | Oct 13, 2019
WILLIAM JONAS | Oct 13, 2019

Yes, you can get a copy of your W-2, bring photo id

Can I take mobile phone (with camera) in this building?

Reepal Shah | Oct 13, 2019
Mickey Martinez | Oct 13, 2019

Yes, but I think that past the security, you may be asked to put it away.

My kids live in Uganda I take care obout them .I can claim then time for tax return?

Linda Girl | Oct 13, 2019
Mickey Martinez | Oct 13, 2019

Likely no. Because they need social security numbers. Check with the local tax professional.

Can someone use my social security number to get income tax

Edmond Varela | Oct 13, 2019
Mickey Martinez | Oct 13, 2019

Yeah, it's called identity theft. However, if the name does not match the social security number, then there are questions and it will slow the process until you can prove who you are.

Can I make payments here?

Daniela N | Oct 13, 2019
Coach Dave | Oct 13, 2019

Yes, but you'll need an appointment if you're bringing cash. It's easy on the website irs.gov

Do I need an appointment to stop by ?

Suzy Medrano | Oct 13, 2018
kyu hwang | Oct 13, 2018

Yes you do. They started that about a year ago.

What do I do if someone else claim my son on there taxes .when attempting to file my taxes It says my son has already been claimed. I have sole custody of my son. What steps do i take

Tom Tom | Oct 13, 2018
Javiet Tapia | Oct 13, 2018

File a claim with IRS you'll get your money back with time not sure how long but you'll get it.

Does irs do senior taxes for free

Patty Bobich | Oct 13, 2018
SU | Oct 13, 2018

No

Can I come there and you print my taxes they lost in the mail..???

Stacia Stauter | Oct 13, 2018
Jr Burch | Oct 13, 2018

Make an appointment otherwise you will probably not be happy with the way you are treated. The agents are pretty nice but the "greeter" is not so helpful particularly if you don't have an appointment.

If I support my granddaughter's and their parents all year and they give me permission to claim them and have for 6 years doihave to give the parents the money from my refund

Vera Bradford | Oct 13, 2018
Stephanie Ellis | Oct 13, 2018

You have to actually ask IRS.

I need to make an appointment face to face

betzy farmer | Oct 13, 2018
Jr Burch | Oct 13, 2018

Oh yes. You MUST have an appointment..even though the place had 3 people in the waiting area. The lady who came to the front entry will try to convince you that they are really busy, that you can handle your business online, etc. I was more than a little irritated when I actually saw that there was almost no one in the waiting area. I thought the IRS had changed its ways but maybe not so much in the Phoenix office.

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