Address: 3941 E Baseline Rd Ste 101, Gilbert, AZ 85234, USA
Phone: +14807875387
Sunday: Closed
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 8AM–7PM
Freida Franklin
Worst place ever! Beware they will try and change you 3x the amount quoted by your insurance company and say that your insurance company doesn't know what they are talking about. They are a scam.
Ciara Baxter
Our 3.5 year old son had a few months of speech therapy here. The people are friendly but thats about all I have been satisfied with. His goals were way too high. As an educator, I get that they are *goals*, but still they were set too high. Each week the therapist would question why he had such goals and every week I was told they couldn't change it. This was frustrating beyond what was necessary, because they couldnt give us the same therapist- ever, nor did they seem to keep notes in his file so the next could know where he was at or what he needed. With only a 20-25 minute session per week, starting over EACH time was a HUGE waste of time. The facility/office is a big gym with all kinds of therapies happening at once in the same room, it's loud- totally distracting for some. We decided we are going to take our son somewhere else for therapy. When I tried to cancel all future appointments they continued to call me weekly, for about a month, for reminders of upcoming appointments. Each time I had to call and cancel again. This place just seems like a hot mess. There's more I could say but I think I will just leave it at that.
Monic Pacheco
I have called numerous of times, my son has a disability and not only has none of them called me back they never follow up with me, bad customer service skills and I will be stopping in to file a formal grievance with this company starting with the manager and clinical director...😑💯
Lauren Smith
I don't usually like to leave bad reviews, but this was such a bad experience. After scheduling an evaluation for weeks in advance (current patient) and being told everything was ready before the appointment we get a call the morning of the appointment. The forms need to be filled out by the appointment we are told. Not a problem except there are no forms in our portal to fill out. I talk to the front desk twice, get hung up on once, and leave a message with medical records. Then I get a call right at 12 saying my appointment is canceled? I explained the situation, that we have had to move around our schedules for this evaluation and now it's canceled. The front desk then tells "Sorry, it's canceled. Let's reschedule." Then they can fix the problem and do so in about 10 minutes on the phone. Why couldn't we do that before when I called two separate times and was given the runaround to medical records? Terrible communication and customer service. I have been here for 2 years and this is how you treat your clients? Try to look elsewhere for Therapy care.
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Yes, our current policy requires us to receive a referral from the patient's primary care provider to begin services.
Yes! https://therapytreeaz.com/ if you follow the link provided and scroll down about halfway down the page you can see our full list of providers that we work with.
Great! Were you looking to schedule your Free Phone Consultation with one of our certified therapists or did you want to speak with someone in regards to other questions you may have?
The way our process works is that we first require a referral to be sent to us from the patient's primary care provider. Once we receive it and it is processed our scheduling team will contact you with availability, insurance/copay information and answer any questions you may have.
Yes, we currently offer in-clinic and teletherapy services.
Therapy Tree accepts numerous insurance plans as well as AHCCCS: Aetna Blue Cross Blue Shield Care 1st Cigna CMDP Health Choice Health Net Health Net AHCCCS Humana Magellan Mercy Care Tricare United Healthcare United Healthcare Community Plan
We recommend that you consult your pediatrician if you suspect that your child needs therapy services.
We offer communication and social skills groups for toddlers, preschoolers, elementary aged children, and middle/highschool students.
You can fill out the initial intake paperwork prior to your first appointment. The paperwork can be filled out online by clicking here: https://therapytreeaz.com/forms/
Therapy frequency is recommended by the evaluating therapist and is customized for each child. Attending therapy consistently at the recommended frequency is the key to meeting therapy goals. Many parents who are new to therapy want an idea, before they come for their initial appointment, of what other families experience during therapy. For speech/language therapy, many of our families bring children for two 30 minute sessions per week. Most of our OT and PT patients are typically seen for one to two 30 - 50 minute session per week. However, it is important to remember that evaluating therapists design therapy for each individual child, so although these frequencies are common, each therapy frequency will be custom designed.
Our Speech-Language Pathologists have attended training for certification with the International Association of Orofacial Myology. Please check out our link further explaining Orofacial Myology under the “Our Services” tab under “Speech Services.”
You can read about common misconceptions about dyslexia by clicking here: https://therapytreeaz.com/signs-of-dyslexia-what-to-do-when-you-think-your-child-is-dyslexic/
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