Encompass Health Rehabilitation Hospital of Scottsdale

Jack's Medulla Oblongata

So far I'm not impressed but the place is CLEAN and the service pretty responsive to my mother's needs ..I don't think the insurance she worked for her entire life as an R.N and VP of financial services for a multinational Medicare/Medicaid collection group (earning $200,000+/yr) is doing the right thing by kicking her to the curb on Tuesday before she has any answers. She just got there from ABRAZO (a real nightmare that dumpster fire) after 3 days following a stroke, heart attack, weighed 90 pounds at 5'9 and she is starting to show symptoms of Sundowners!! But the insurance won't pay for more than 4 days of "intensive fall risk rehabilitation and called her cell phone a "digital monolith "! She IS NOT AWARE that my sister has taken full control of her banking, accounts, credit cards, etc and that Tuesday she's going to a nursing home long term. No, she tells me and my daughter-- my sister would never do that! (She lives in a paid-off million dollar house with LOTS of room for my mother. But she's a cheapster who just wants my mother put somewhere where her own Social Security pay and covers the bills and my sister says she'll just give my mother some "spending money"!? What in the actual f*** is happening here!??? All in a week her lifestyle, apartment etc. have been hijacked And of course there's a no good cheating "man" who dumped her AGAIN after 40 YEARS!!

Kimberly Severson

I highly recommend this rehab facility. Everyone of their staff members are friendly and attentive to the patients needs. They have recently remodeled the inside with padded flooring and is so beautiful. Very clean and good food from the cafeteria.

Jesse Parker

When i first got there The nurse has made sure I had everything I needed from the start of my stay to the my Discharge day the staff was very Nice and encouragingThe food was great to know i was my needs got Taken care of I would definitely recommend this place...

Emily Wheeler

We've used Encompass health services for 15 days and feel very strongly about the experience - both very pleased and infuriated. The physical and cognitive therapies are great. We saw marked improvement during my mother's stay for west nile virus and felt she was in a safe place. But, pain management expertise was terrible and they have zero focus on patient well being when it comes down to the line. They discharged her because she "plateaued" in improvement over the course of three days, ignoring that those three days were when she felt terrible, experiencing horrible side effects to the pain meds they had her on. Her doctor's comment, "your dad just doesn't understand, the insurance company won't pay us for more time," went directly against the insurance company's written explanation that her treatment could be covered for another 45 days if Encompass said it was necessary. We truly believe that she would be better off at Encompass with their great therapists then at home where she will be alone (not great for someone who struggles walking and has cognitive/memory issues due to west nile virus) and we then start using the limited number of at-home therapy days insurance will cover. We are distraught that their decision reduces the amount of therapy she can receive from qualified professionals. So - Encompass - good while you can stay. Be prepared to access other medical help for any pain treatment needs.