Valley Trails Apartments

crqzyss

I have a upstairs neighbors that constantly leaves his dog that he beats every other day on the porch at 530am to 800am. The dog constantly barks and i believe it has electric collar on it. These same neighbors bump 24/7 at all times even late night 5am and the front office won’t do anything about it like it’s normal. Don’t live in these apartments waste of $

Donesha Woods

I want to say I really gladly appreciate Marissa when she told me that I have to do a in person application I drove 647 miles plus did a turn around to go back home and I did my application and got approved by the time I left Texas so I really appreciate her outstanding customer service Thank you 😊

Danielle Jenkins

I lived here from 2016 to January 2022. PROS: After they switched to Fairfield a year or so after I moved here the office and maintenance staff improved so much. It can be really hard to get them on the phone but when you do (or send an email), they are still helpful. Marissa, especially. I consistently had issues with my AC/heat but anytime I called it in German was usually the one who came and he is great. I never had any issues with roaches. However, I did have another pest problem that was handled immediately and I never had any other issues. The biggest and really only CON: My neighbors were deplorable. Had I not been moving out of town, I still would have left. That's just how bad they are. I know that with the complex being income based/housing it tends to come with the territory but most tenants don't treat this place like home. There is always trash. Chip bags, shoes, barbecue pits, McDonalds bags, you name it. The maintenance guys try to keep up but the tenants make it hard for them. One neighbor would empty their fast food cups next to the car instead of taking it to their apartment with them. Another neighboring couple fought almost every other night outside their unit or in the parking lot. The kids are just as bad. My son was jumped twice while walking our dog and another boy fought him and snatched his necklace. The younger ones are always playing in the street, leaning on cars and are outside after the sun goes down. I'm not sure if it was just my building or not but mine was really bad and most of this took place after office hours and on the weekend when they were closed. Overall, the 3 stars are for the staff, cost and area only. This place the got job done for me while in college and having a roof over my son and I's head. If you need somewhere to stay a while as a stepping stone, then this is probably better than other income based/housing complexes in terms of staff and neighborhood. If peace and quiet is make or break for you then is definitely not the place for you.

Josh Bohannon

This apartment is roach and bed bug infested I do not recommend this apartment complex at all,,, is not safe for adults or children and is unsafe , the apartment managers are very disrespectful and unprofessional