Sleep Inn Nashville - Brentwood - Cool Springs

Toni Kemp

The STAFF ARE TERRIBLE, but everything else for the price is worth it. Rooms were semi clean for the most part, there's a nice outdoor pool and breakfast. The woman who's does breakfast is not the best. I came down to breakfast 1.5 hours before it was over to get food for my kids, all the eggs sausage and potatoes were gone, I asked if she would refill or if that was the end of it and without even thinking about it she says yeah that's it. Ok no problem I go upstairs. I come back 30 mins before breakfast ends to refill my juice and not only did she refill the hot foods but they were empty AGAIN. so I questioned her about it politely and she had a NASTY ATTITUDE. wouldn't come back here unless I was strapped for cash 🥴

Walter Keel

Stayed here for 3 nights. The price was affordable, and the room was clean and relaxing (especially the bed). The breakfast was awesome too. Now for the cons: the wifi connection was super spotty and slow, not a lot of power outlets, and the hot water took forever to come out for showers. Wifi connections really bothered me the most; hopefully the management can do something about it in the future. Overall, great place and will visit again

Anonymous

Good in the past but bad this time. It’s an average low cost hotel but this time was dirty and had no hot water the last morning. The front counter guy didn’t seem to be concerned about that at all. He said they had worked on it and should be fine after running the water for a little bit. After I explained that I did run the water for 15 minutes and then took a cold shower he acted like he didn’t believe me. I expect there were a lot of complaints that morning.

Keith Davis

The staff was fine and the breakfast was ok, but the room was just not that great. The carpet was fraying badly at the bathroom door, the desk chair was broken and it just felt like the management did the bare minimum to keep the property up. Perhaps my expectations were too high.