Legacy Inn Sumner

Priscilla Ross

When we arrived there was no one at the front desk. When he finally showed up he informed us our room was upstairs. We asked if there was anything available on floor level (I am a dialysis patient and stairs can be alot) He laughed and informed us we were young enough to do steps. When we got to the room the carpet was dirty and stained and the bed cover had stains all over it. When we asked if they could change the bedding they changed the comforter alone. When we brought the manager up to see the bedding he tried to tell us it was bleach stains when it obviously wasn't. Also the manager was very rude and didn't want to help us at all. They are charging way to much for a room for it to be that dirty. We ended up leaving and requesting a refund which will take weeks to be refunded. 100% would NOT recommend!

Verified Hotel Guest

Positive: Finding another hotel. Negative: double charged daily.begged for towels and toiletries. I watched from the door they took a dirty rag to wipe 1 streak on my counter and put the trashcan on it. I went to complain and the manager said if I didn't like it I could leave. No safe spot a dog

Verified Hotel Guest

Positive: Room was updated but dirty. Negative: The manager and the housekeeping staff all related were rude hateful and said they needed to clean my room. I had to leave they said so I watched from the door.They used a dirty rag and put the trash can on my counter i was told I could leave

Gaye Sautro

Our room was large and the decor wasn't bad. The bed was comfortable, however the sheets were all pilled and felt like sandpaper. The comforter / bedspread had spots on it that were nasty and made me not want to sleep under it. The carpet could use a good cleaning also. Our room wasn't at all worth the $93 that we paid for it. We won't stay here again...