Address: 4604 Lebanon Pike, Hermitage, TN 37076, USA
Phone: +16152912880
Sunday: Closed
Monday: 10AM–4PM
Tuesday: 10AM–4PM
Wednesday: 10AM–4PM
Thursday: 10AM–4PM
Friday: 10AM–4PM
Saturday: Closed
Rachel Falen
Horrible service, zero stars not an option or would've left that, waited over an hour in line which is typical along with rude tellers.
cjpendley - nashville
I’d give ZERO stars if I could. Had to come to the branch to find out why an online deposit failed. Got a confirmation two weeks ago that my deposit was accepted but my $3k never showed up. No one here mid Friday afternoon! Don’t leave a GD sign on the door saying to just use the app. If an app could take care of my business I’d have saved my time and gas, stayed home and used it. Been with this bank almost two decades but this is the very last straw.
Ls Pizzainc
Worst branch ever no customer service… staff are rude manager was sitting in the office didn’t want to work or help anyone waited for a hour to speak to the manager
savon osborne
This facility is absolutely the worse. I have been an account holder for more than 15 years and i have NEVER experienced the service i have with this branch on several occasions. The manager there Fez is cocky and quick to get smart with a customer and totally tries to pull his weight as branch manager. I went in to do a simple transaction on my account and every-time he is rude. He has even attacked the staff that has helped me for years with my account and i am completely unsure why. I miss the days when Management actually cared for the account holders. If it wasn't for the customer support via the 800 number i would have been gone years ago!
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This branch is closed til the end of July and the other one is closed til Aug 3
Yes, they are open for walk-in customers without appointments for teller transactions. If you need an officer you may do well to make an appointment.
You can request copies on line which i believe are emailed to you and you can view checks as far back as 24 months with the option to print a screen shot. Hope that that helps you out. Good luck.
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