Freeman Grapevine

Category: Car dealer in Grapevine, Texas

Address: 501 TX-114, Grapevine, TX 76051, USA

Phone: +18772671495

Opening hours

Sunday: Closed

Monday: 7AM–8PM

Tuesday: 7AM–8PM

Wednesday: 7AM–8PM

Thursday: 7AM–8PM

Friday: 7AM–8PM

Saturday: 9AM–3PM

Reviews

Craig Townsend

Oct 11, 2022

Poor service by service advisor by Billy Lawson

Stephen W. Conover

Oct 7, 2022

Coolant was leaking out of the surge tank overflow tube and burning coolant could be smelled. Left the vehicle with Freeman for 26 hours and it was returned to me supposedly repaired. After driving it for 15 minutes I could again smell burning coolant and found that coolant was leaking from the overflow tube exactly as before. If the tech had test driven the vehicle after his supposed repair he would have seen that the problem was not solved. I had to return the vehicle to Freeman and it has now been there for 48 hours and is still not repaired. I have been without a vehicle for three going on four days this week for a simple problem. The service advisor and all employees whom I contacted were extremely nice and helpful. The service advisor NEVER answers his phone.

William Sanders

Oct 6, 2022

My vehicle had a manufacturer recall. Called Freeman GMC and got in within a few days. Was checked in and out within an hour. 30 minutes quicker than expected.

Mathis Dunn

Oct 4, 2022

Our salesperson Christi was excellent from start to finish. First she found the car that we wanted and then she took the time to go through all of its amazing features. Our experience with the finance department also went very smoothly. We never felt pressured and they were able to get us in and out in a timely manner. We will definitely recommend Freeman!

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 11, 2022
Freeman Grapevine | Oct 11, 2021

Employees are required to wear masks when interacting with other employees & customers. Customers are not required to wear masks though it is strongly recommended at this time. We have plexiglass dividers at the receptionist desk & cashiers desk in all departments. Hand Sanitizer is on all desks & all surfaces are sanitized throughout the day.

Laguna Q Can I get even carriage used aconprar ai

Juana Arechar | Oct 11, 2020
Çhàrles Johns | Oct 11, 2020

I can't read Spanish

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do you have a body shop

Bob Koon | Oct 12, 2019
Çhàrles Johns | Oct 12, 2019

They have a representative that works with the their location in Irving Texas.

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Can I somehow get hands free calling on my Envision?

Glynn Cragin | Oct 11, 2021
Devin O'Toole | Oct 11, 2021

Pair your phone via Bluetooth. Turn on car > navigate to Bluetooth settings on infotainment screen > make sure Bluetooth on phone is on > scan for your device. Vehicle will walk you through it

Why can’t I get talk minutes on OnStar in my new Envision

Glynn Cragin | Oct 11, 2021
Freeman Grapevine | Oct 11, 2021

Glynn, give us a call and tell the receptionist that you need dom help with your OnStar. She'll get you to the right associate> 877-267-1495

are you open today?

Jeff Buster | Oct 11, 2021
Freeman Grapevine | Oct 11, 2021

We closed at noon today, Jeff. Sorry about that. We're going to try to open tomorrow, but it all depends on the roads. Give us a call tomorrow: 877 267 1495.

How can I reach the fleet sales department?

ART WESSELMAN | Oct 11, 2020
Çhàrles Johns | Oct 11, 2020

You can find the phone # on the web at Freeman GMC dealership located in Grapevine Texas.

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Does anybody have any used batteries for a GMC Yukon

Joseph Garcia | Oct 11, 2020
Çhàrles Johns | Oct 11, 2020

I am not sure if they do?

How late is the service department open?

Catherine Leeper-Krans | Oct 12, 2019
Kenny Wiles | Oct 12, 2019

7 pm M-F

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I would like to know if there are employees who speak Spanish ??

Luis Najera | Oct 12, 2019
Scott W | Oct 12, 2019

Yes, there are a lot. They are more than willing to help.

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Does your dealership help arrange shipment of a vehicle out of state?

Todd Blass | Oct 12, 2019
Lisa Gillum-Wells | Oct 12, 2019

Freeman Holds high standards in Customer service and I know they will assist you in any way that they can.

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Could I go to any Freeman to fix my key problem or does it have to be a dealer? I would like to go to one more closer to me.

Darene Laughton | Oct 12, 2018
Pat Graham | Oct 12, 2018

Freeman Grapevine has been very good to us. If it is a key with an electronic chip in it you will have to go to a dealer for your make of vehicle. Freeman Grapevine is Buick/GMC. But you should call their service department and ask them.

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